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Minority Veteran care

VA Boston health care works to increase local awareness of minority Veteran-related issues.

Connect with a care coordinator

Photo of Angel Ortiz-Bultron, patient experience coordinator.

Ángel L. Ortiz-Bultrón

Minority Veteran Program Coordinator

VA Boston health care

Phone:

Email: VABostonVets@va.gov

David Hencke

Veterans Outreach Program Manager

VA Boston health care

Phone:

Email: david.hencke@va.gov

Care we provide at VA Boston health care

Our Minority Veterans Program serves all Veterans, including Black Americans, Asian Americans, Hispanic Americans, and Native Americans, including American Indians, Alaskan Natives, Native Hawaiians, and Pacific Island Americans. We focus on:

  • Management of the medical center in their efforts to address the needs of minority Veterans
  • The needs of minority Veterans in the local community
  • Identifying barriers and creating a more accessible environment for minority Veterans
  • Informing Veterans of VA benefits, services, and programs

Our role

The Minority Veterans Program is dedicated to ensuring that all Veterans are aware of benefits, services, and programs offered by VA. We accomplish this by:

  • Promoting the use of VA benefits, programs, and services by Minority Veterans.
  • Supporting and initiating activities that educate and sensitize internal staff to the unique needs of Minority Veterans.
  • Targeting outreach efforts to Minority Veterans through community networks and stakeholders.
  • Advocating on behalf of Minority Veterans by identifying gaps in services and make recommendations to improve service delivery within VA Boston.

The program is designed to act as a mediator and facilitator. We do not process claims, handle equal employment complaints, or employee-related issues.