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Learn what the PACT Act means for your VA benefits

Patient advocates

The patient advocates at VA Boston health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Photo of Rita Mienscow, lead patient experience coordinator.

Rita Mienscow

Lead Patient Advocate

VA Boston health care

Phone: 857-364-2552


Shaundelle Woodley

Patient Advocate - Jamaica Plain campus

VA Boston health care

Phone: 857-364-3231

Photo of Angel Ortiz-Bultron, patient experience coordinator.

Angel Ortiz-Bultron

Minority Veteran Program Coordinator, Patient Advocate - Brockton campus

VA Boston health care

Phone: 774-826-2415

Care we provide at VA Boston health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights