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As we continue construction for the Site Security Project at West Roxbury, please watch for changes to the traffic pattern, including any entrance or exit closures, and leave extra time for parking.

Operating status

VA Boston health care facility operating statuses and emergency information.

Situation updates and information

Situation info

The entrance from VFW parkway will be temporarily closed for construction July 22, 2024, for approximately two weeks. Please plan to use the Spring Street entrance.

The roadway in front of the main entrance to Building 3 will be closed Aug. 12 for approximately two weeks:
- The patient pick-up and drop-off location will be moved to the area in front of the employee entrance on the side of Building 3 during this time.
- MBTA bus service on campus will be temporarily suspended during this time. Passengers will be directed to Spring Street stop for pick-up and drop-off.

The exit along VFW parkway will be temporarily closed for construction on Aug. 12 for approximately four weeks. Please plan to exit to Spring Street.

Facility operating statuses

Normal services and hours
Normal services and hours
Normal services and hours
Facility Closed
The Causeway VA Clinic consolidated with our Jamaica Plain campus, commonly called JP. The last day for appointments at Causeway was Oct. 25, 2024.
Normal services and hours
Normal services and hours
Normal services and hours
Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 800-865-3384

Change your appointment: 800-865-3384

Media inquiries: 857-203-5879 or 800-865-3384, ext. 35879

National Veterans Helpline: 800-507-4571

Patient locator: 800-865-3384, select 0

Pharmacy refill: 857-364-4419 or 800-865-3384, follow prompts or select 44419

Staff locator: 800-865-3384, select 0

Telephone care: 800-865-3384

Local emergency resources