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Contact us

Find phone numbers and contact information at the Butler VA for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact the Veteran Experience Office

If you need help getting care or resolving an issue with VA, get help from one of our trained service-level advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Butler health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at the Butler VA

Mailing address

Butler VA Health Care System
353 N Duffy Rd
Butler, PA 16001

Main phone numbers

Local:  724-287-4781
Toll-free:  800-362-8262

To use TeleType for the Deaf (TTY) services: dial 711.

A

Acupuncture

Abie Abraham VA HCC

800-362-8262, ext.6449

 

Adult Day Health Care (ADHC)

325 New Castle Road, Butler, PA

724-477-5025

 

Agent Cashier

Room 1CH001
Abie Abraham VA HCC

878-271-6775
878-271-6774

 

Appointments

Abie Abraham VA HCC

888-266-9040
724-284-2294

 

AudioCare

800-362-8262, ext.2280

 

Audiology

Abie Abraham VA HCC

800-362-8262, ext.6417

 

B

Billing Office

Abie Abraham VA HCC

878-271-6967
878-271-6966

 

C

Caregiver Program

Room 2MH006
Abie Abraham VA HCC

800-362-8262, ext.6174

 

Community Living Center

Village of Valor: Bldg. 20
Halls of Honor: Bldg. 20

325 New Castle Road, Butler, PA

800-362-8262, ext.2223

 

Compensated Work Therapy (CWT)

325 New Castle Road, Butler, PA

878-271-6170

 

Compliance and Business Integrity

Abie Abraham VA HCC

878-271-6523

 

Customer Service Program Specialist

Abie Abraham VA HCC

878-271-6590

 

D

Dental

Abie Abraham VA HCC

878-271-6430

 

Domiciliary Residential Rehabilitation Treatment

325 New Castle Road, Butler, PA

800-362-8262, ext.5033

 

F

Former Prisoner of War (FPOW) Program

Room 2MH006
Abie Abraham VA HCC

800-362-8262, ext.6174

 

H

Health Promotion & Disease Prevention Program 

Abie Abraham VA HCC

800-362-8262, ext. 6484

 

Home Based Primary Care

Abie Abraham VA HCC

800-362-8262, ext. 6940

 

Homeless Veterans

Abie Abraham VA Clinic

800-362-8262, ext. 6151

 

Hospice Care

Community Living Center (CLC) or Community-Based

800-362-8262, ext. 2763

 

Human Resources

Abie Abraham VA HCC

800-362-8262, ext. 6539

 

I

Intimate Partner Violence Assistance Program

Abie Abraham VA Clinic

878-271-6124

878-271-6268 (Back-up)

 

L

Lab Services

Abie Abraham VA HCC (93)

800-362-8262, ext. 6881

 

LGBT Veteran Care

Abie Abraham VA HCC

724-290-9072

 

M

MOVE! Program

800-362-8262, ext. 5504

 

Mental Health

Abie Abraham VA Clinic

800-362-8262

 

Military Sexual Trauma (MST)

Abie Abraham VA Clinic

800-362-8262, ext. 6268
800-362-8262, ext. 6124 (Back-up)

 

Minority Veterans Program

Room MH014
Abie Abraham VA Clinic

800-362-8262, ext. 6170

 

My HealtheVet

Abie Abraham VA Clinic

800-362-8262, ext. 6963

 

N

National Crisis Line

https://www.veteranscrisisline.net/

800-273-8255, Select 1

 

O

Optometry and Ophthalmology

Abie Abraham VA HCC

888-266-9040
724-285-2294

 

Outreach Coordinator

Room 2DS020
Abie Abraham VA HCC

800-362-8262, ext.6677

 

P

Palliative Care

800-362-8262, ext.2763

 

Pastoral Care

800-362-8262, ext.4475

 

Pharmacy

Abie Abraham VA HCC

888-266-9040

 

Physical Medicine and Rehabilitation (PM&R)

Abie Abraham VA HCC

878-271-6449

 

Polytrauma

Room 1PA015
Abie Abraham VA HCC

800-362-8262, ext.6120

 

Post-Traumatic Stress Disorder

Abie Abraham VA HCC

800-362-8262

 

Pre-Registration Office

Abie Abraham VA HCC

800-362-8262, ext.6645

 

Primary Care

Abie Abraham VA HCC

888-266-9040
724-285-2294

 

Prosthetics

Abie Abraham VA HCC

800-362-8262, ext.6465

 

Public Affairs Office

Abie Abraham VA HCC

878-271-6492

 

R

Radiology

Abie Abraham VA HCC

800-362-8262, ext.2454

 

Release of Information (ROI)

Abie Abraham VA HCC

800-362-8262, ext.6780

 

Returning Service Members

Room 1PA014
Abie Abraham VA HCC

800-362-8262, ext.6120
800-362-8262, ext.6119

 

S

Specialty Care

Abie Abraham VA HCC

800-362-8262, ext.6054

 

Speech Therapy

Abie Abraham VA HCC

800-362-8262, ext.6416

 

Substance Abuse Treatment

Abie Abraham VA HCC

800-362-8262

 

Suicide Prevention

Room 1PA011
Abie Abraham VA HCC

878-271-6552

 

T

Telehealth

Abie Abraham VA HCC

800-362-8262, ext.6528

 

Tobacco Cessation

Room 1PS005
Abie Abraham VA HCC

800-362-8262, ext.6047

 

V

Veteran Experience Office

Abie Abraham VA HCC

800-362-8262, ext.6577

 

Veterans Justice Outreach (VJO)

Abie Abraham VA HCC

800-362-8262, ext.6161
800-362-8262, ext.6155

 

Visual Impairment Services

Abie Abraham VA Clinic

800-362-8262, ext.6515

 

Vocational Rehabilitation

Abie Abraham VA HCC

800-362-8262, ext.6167
800-362-8262 Ext. 6164

 

Voluntary Services

Abie Abraham VA HCC

800-362-8262, ext.6957
800-362-8262, ext.6960

W

Wellness Center

Abie Abraham VA HCC

800-362-8262, ext.6484

 

Women Veterans

Abie Abraham VA HCC

800-362-8262, ext.6989

 

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the the Butler VA Health Care System.

Phone:  878-271-6492
Email:  Paula.McCarl@va.gov

After hours or on weekends, call the operator at  724-287-4781 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by the Butler VA

Fax:  878-271-6780
Mail:

Butler VA Health Care System
Release of Information
353 North Duffy Road
Butler, PA 16001

For questions about your request to the Butler VA

Phone: 878-271-6492 

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at VHABUTPublicAffairs@va.gov

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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