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Contact us

Find phone numbers and contact information at VA Central Arkansas Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Central Arkansas health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Central Arkansas health care.

Mailing address

John L. McClellan Memorial Veterans' Hospital
4300 West 7th Street
Little Rock, AR 72205

Main phone numbers

Local: 501-257-1000
Toll-free: 800-224-8387

To use TeleType for the Deaf (TTY) services: 711

CAVHS Services A - F
Accounts Payable 501-257-1356
Accounts Payable Accounts Receivable 501-257-1356 501-257-1385
Accounts Payable Admissions 501-257-1356 501-257-5714
Accounts Payable Agent Cashier 501-257-1356 501-257-5525 (LR) 501-257-2623 (NLR)
Accounts Payable Alcohol SUD Appointments 501-257-1356 501-257-6604
Accounts Payable 501-257-1356
Accounts Payable Anger Management 501-257-1356 501-257-3179
Accounts Payable Appointments (Automated Line) 501-257-1356 501-257-1549
Accounts Payable Audiology 501-257-1356 501-257-1085
Accounts Payable Automated Pharmacy 501-257-1356 501-257-1549
Accounts Payable Billing -- Patient 501-257-1356 866-802-6381
Accounts Payable Breast Clinic 501-257-1356 501-257-5662
Accounts Payable Compensation and Pension 501-257-1356 501-257-2622
Accounts Payable Cancer Registry 501-257-1356 501-257-6913
Accounts Payable Canteen Take Out 501-257-1356 501-257-2128
Accounts Payable Cardiology Clinic 501-257-1356 501-257-5916
Accounts Payable Caregiver Service 501-257-1356 501-257-1520
Accounts Payable Caregiver Support Line 501-257-1356 855-260-3274
Accounts Payable Cath Lab 501-257-1356 501-257-5916
Accounts Payable Central Business Office 501-257-1356 501-257-2193
Accounts Payable CDU Chest Pain Center 501-257-1356 501-257-6971
Accounts Payable CHAMPVA 501-257-1356 501-257-2592
Accounts Payable Chaplain 501-257-1356 501-257-2151
Accounts Payable Chemotherapy 501-257-1356 501-257-4697
Accounts Payable Chief of Staff 501-257-1356 501-257-5300
Accounts Payable Combat Veterans 501-257-1356 501-257-5715
Accounts Payable Community Care 501-257-1356 501-257-2577
Accounts Payable Community Living Center 501-257-1356 501-257-2668
Accounts Payable Conway CBOC 501-257-1356 501-548-0500
Accounts Payable CPAP 501-257-1356 501-257-6081
Accounts Payable Crisis Calls 501-257-1356 501-257-3229
Accounts Payable CT Scheduling 501-257-1356 501-257-6651
Accounts Payable Day Treatment Center 501-257-1356 501-244-1900
Accounts Payable Debt Management 501-257-1356 800-827-1000
Accounts Payable Dental Clinic 501-257-1356 501-257-2201/2202
Accounts Payable Dental Eligibility 501-257-1356 501-257-2609
Accounts Payable Dermatology Clinic 501-257-1356 501-257-5747
Accounts Payable Diabetic Clinic 501-257-1356 501-257-5770
Accounts Payable Dialysis LR & NLR 501-257-1356 501-257-5822 LR; 501-257-3835 NLR
Accounts Payable Director 501-257-1356 501-257-5400
Accounts Payable EEO 501-257-1356 501-257-2457
Accounts Payable El Dorado CBOC 501-257-1356 870-875-5900
Accounts Payable Emergency Department 501-257-1356 501-257-4900
Accounts Payable Family Representative 501-257-1356 501-257-5761
G to M
General Surgery Appointments 501-257-6910
General Surgery Appointments Geriatrics Clinic 501-257-6910 501-257-3936
General Surgery Appointments HIPAA Coordinator 501-257-6910 501-257-2972
General Surgery Appointments Home Based Primary Care 501-257-6910 501-257-5080
General Surgery Appointments ID Badges, Patient 501-257-6910 501-257-5712 or 501-257-2608
General Surgery Appointments Implant Coordinator 501-257-6910 501-257-5590
General Surgery Appointments Internal Medicine 501-257-6910 501-257-5866
General Surgery Appointments Interventional Radiology 501-257-6910 501-257-5717
General Surgery Appointments Kinesiotherapy 501-257-6910 501-257-3026
General Surgery Appointments LGBT Care Coordinator 501-257-6910 501-257-3324
General Surgery Appointments LGBT Social Worker 501-257-6910 501-257-6725
General Surgery Appointments Lodging 501-257-6910 501-257-6936
General Surgery Appointments Medical Care Foster Home Program 501-257-6910 501-624-0700
General Surgery Appointments Medical Records 501-257-6910 501-257-2562
General Surgery Appointments Mena CBOC 501-257-6910 501-609-2700
General Surgery Appointments Mental Health Administration 501-257-6910 501-257-3092
General Surgery Appointments 501-257-6910
General Surgery Appointments Mental Health Clinic 501-257-6910 501-257-3131
General Surgery Appointments Mental Health Intensive Care Management 501-257-6910 501-944-7617
General Surgery Appointments Military Sexual Trauma Care 501-257-6910 501-257-3152
General Surgery Appointments Minority Veterans Program 501-257-6910 501-244-1772
General Surgery Appointments Mountain Home CBOC 501-257-6910 870-594-8387
General Surgery Appointments Million Veterans Program 501-257-6910 501-257-5979
General Surgery Appointments MyHealtheVet Coordinator 501-257-6910 501-257-4879
N to Z
National Crisis Line 800-273-8255 (press 1)
National Crisis Line Neurology 800-273-8255 (press 1) 501-257-6079
National Crisis Line Nuclear Medicine 800-273-8255 (press 1) 501-257-6100
National Crisis Line Nurse Help Line 800-273-8255 (press 1) 501-257-5686
National Crisis Line Nutrition LR 800-273-8255 (press 1) 501-257-6760
National Crisis Line Nutrition NLR 800-273-8255 (press 1) 501-257-6292
National Crisis Line Occupational Therapy Clinic 800-273-8255 (press 1) 501-257-6405
National Crisis Line Oncology Clinic/Triage 800-273-8255 (press 1) 501-257-4697
National Crisis Line Optical Shop Little Rock 800-273-8255 (press 1) 501-257-6782
National Crisis Line Optical Shop North Little Rock 800-273-8255 (press 1) 501-257-2126
National Crisis Line Orthopedic Clinic 800-273-8255 (press 1) 501-257-6895
National Crisis Line Ostomy Outpatient 800-273-8255 (press 1) 501-257-2619
National Crisis Line Otolaryngology Clinic 800-273-8255 (press 1) 501-257-5757
National Crisis Line Outpatient Surgery Waiting Room 800-273-8255 (press 1) 501-257-4502
National Crisis Line Pain Management 800-273-8255 (press 1) 501-257-5805
National Crisis Line Palliative Care 800-273-8255 (press 1) 501-257-5888
National Crisis Line Paralyzed Veterans of America 800-273-8255 (press 1) 800-795-9236
National Crisis Line Patient Accounts 800-273-8255 (press 1) 866-802-6381
National Crisis Line Patient Advocate Office 800-273-8255 (press 1) 501-257-5410
National Crisis Line Patient Education 800-273-8255 (press 1) 501-257-5621
National Crisis Line Patient ID Cards 800-273-8255 (press 1) 501-257-5656
National Crisis Line Patient Orientation 800-273-8255 (press 1) 501-257-5050
National Crisis Line Patient Privacy 800-273-8255 (press 1) 501-257-2972
National Crisis Line Patient Transitional Advocate 800-273-8255 (press 1) 501-257-5414
National Crisis Line Pharmacy Help Line 800-273-8255 (press 1) 501-257-6152
National Crisis Line Physical Medicine & Rehab Services 800-273-8255 (press 1) 501-257-6414 LR; 501-257-2990 NLR
National Crisis Line Physical Therapy 800-273-8255 (press 1) 501-257-2990
National Crisis Line Podiatry Clinic 800-273-8255 (press 1) 501-257-3474
National Crisis Line Primary Care Call Center 800-273-8255 (press 1) 501-257-3999
National Crisis Line PACT 1 800-273-8255 (press 1) 501-257-3930
National Crisis Line PACT 2 800-273-8255 (press 1) 501-257-3984
National Crisis Line PACT 3 800-273-8255 (press 1) 501-257-3930
National Crisis Line PACT 4 800-273-8255 (press 1) 501-257-3931
National Crisis Line PACT 5 800-273-8255 (press 1) 501-257-3932
National Crisis Line PACT 6 800-273-8255 (press 1) 501-257-3933
National Crisis Line PACT 8 800-273-8255 (press 1) 501-257-3935
National Crisis Line PACT 10 800-273-8255 (press 1) 501-257-3933
National Crisis Line PACT 11 800-273-8255 (press 1) 501-257-3931
National Crisis Line PACT 13 800-273-8255 (press 1) 501-257-5662
National Crisis Line PACT 14 800-273-8255 (press 1) 501-257-3936
National Crisis Line PACT 15 800-273-8255 (press 1) 501-257-5662
National Crisis Line PACT 16 800-273-8255 (press 1) 501-257-3935
National Crisis Line PACT 17 800-273-8255 (press 1) 501-257-3932
National Crisis Line PACT 18 800-273-8255 (press 1) 501-257-3936
National Crisis Line PACT 19 800-273-8255 (press 1) 501-257-3931
National Crisis Line PACT 23 800-273-8255 (press 1) 501-257-3934
National Crisis Line PACT 27 800-273-8255 (press 1) 501-257-3932
National Crisis Line PACT 29 800-273-8255 (press 1) 501-257-3934
National Crisis Line PACT 30 800-273-8255 (press 1) 501-257-3937
National Crisis Line PACT 31 800-273-8255 (press 1) 501-257-3930
National Crisis Line PACT 33 800-273-8255 (press 1) 501-257-3932
National Crisis Line PACT 34 800-273-8255 (press 1) 501-257-3359
National Crisis Line PACT 35 800-273-8255 (press 1) 501-257-3933
National Crisis Line PACT 36 800-273-8255 (press 1) 501-257-3937
National Crisis Line PACT 38 800-273-8255 (press 1) 501-257-3937
National Crisis Line PACT 39 800-273-8255 (press 1) 501-257-3937
National Crisis Line Public Affairs 800-273-8255 (press 1) 501-257-5394 or 5393
National Crisis Line Pulmonary Clinic 800-273-8255 (press 1) 501-255-5818
National Crisis Line Radiology Oncology Appointments 800-273-8255 (press 1) 501-664-8573 EXT: 216
National Crisis Line Radiology Ultrasound 800-273-8255 (press 1) 501-257-6692
National Crisis Line Renal Clinic 800-273-8255 (press 1) 501-257-5824
National Crisis Line Residency Program 800-273-8255 (press 1) 501-257-6402
National Crisis Line Respiratory 800-273-8255 (press 1) 501-257-5772
National Crisis Line Respiratory Therapy 800-273-8255 (press 1) 501-257-2675
National Crisis Line Rheumatology Clinic 800-273-8255 (press 1) 501-257-5824
National Crisis Line Searcy CBOC 800-273-8255 (press 1) 501-207-4700
National Crisis Line Smoking Cessation 800-273-8255 (press 1) 501-257-6386
National Crisis Line Social Work Service 800-273-8255 (press 1) 501-257-6740
National Crisis Line Specialty 1 800-273-8255 (press 1) 501-257-6781
National Crisis Line Specialty 2 800-273-8255 (press 1) 501-257-6781
National Crisis Line Speech Therapy 800-273-8255 (press 1) 501-257-5252 LR; 501-257-1085 NLR
National Crisis Line Spinal Cord Clinic 800-273-8255 (press 1) 501-257-3359
National Crisis Line Surgery Clinic 800-273-8255 (press 1) 501-257-6909
National Crisis Line Tai Chi 800-273-8255 (press 1) 501-257-5024 LR; 501-257-3754 NLR
National Crisis Line TBI Clinic 800-273-8255 (press 1) 501-257-2991
National Crisis Line Telehealth 800-273-8255 (press 1) 501-257-2248
National Crisis Line Teleretina 800-273-8255 (press 1) 501-257-4918 LR; 501-257-3378 NLR
National Crisis Line Trans Clinic 800-273-8255 (press 1) 501-257-5756
National Crisis Line Transitional Care 800-273-8255 (press 1) 501-257-4653
National Crisis Line Transplant Coordinator 800-273-8255 (press 1) 501-257-5784
National Crisis Line Travel Pay 800-273-8255 (press 1) 501-257-5656
National Crisis Line Veteran Day Treatment Center 800-273-8255 (press 1) 501-244-1900
National Crisis Line Vets Court 800-273-8255 (press 1) 501-257-2739
National Crisis Line Vocational Rehab 800-273-8255 (press 1) 501-257-1649
National Crisis Line Voluntary Services 800-273-8255 (press 1) 501-257-3288
National Crisis Line Wellness Program 800-273-8255 (press 1) 501-257-2030
National Crisis Line Wheelchair Repair 800-273-8255 (press 1) 501-257-1610 or 1611
National Crisis Line Women's Program 800-273-8255 (press 1) 501-257-6725
National Crisis Line Wound Care 800-273-8255 (press 1) 501-257-5900
National Crisis Line X-ray 800-273-8255 (press 1) 501-257-6691 LR; 501-257-3258 NLR
National Crisis Line Yoga 800-273-8255 (press 1) 501-257-6850
National Crisis Line Primary Care Behavioral Health 800-273-8255 (press 1) 501-257-3925
National Crisis Line Pine Bluff CBOC 800-273-8255 (press 1) 870-850-8200
National Crisis Line Russellville CBOC 800-273-8255 (press 1) 479-880-5100
National Crisis Line Neuropsychology 800-273-8255 (press 1) 501-257-1640
National Crisis Line Vocational Rehabilitation 800-273-8255 (press 1) 501-257-1667
National Crisis Line Psychosocial Rehabilitation Recovery Center 800-273-8255 (press 1) 501-257-1668

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Central Arkansas Health System.

Phone: 501-257-5394
Email: vhalitpublicaffairs@va.gov

After hours or on weekends, call the PAO at 501-399-9330.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Central Arkansas

Email: Coming soon!
Fax: Coming soon!
Mail:

John L. McClellan Memorial Veterans Hospital
Release of Information Office
4300 West 7th Street
Little Rock, AR 72205

For questions about your request to VA Central Arkansas

Phone: 501-257-2972

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at Coming soon!

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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