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Des Moines VA Clinic

Our mission is to support Veterans who are experiencing homelessness, or who are at risk of homelessness, or serious mental illness by promoting physical and mental health, assisting in securing and maintaining housing, employment and by working with Veterans to achieve increased community integration. The Des Moines VA Community Resource and Referral Center (CRRC) is one of 17 VA centers nationally aimed at ending Veteran homelessness.

Location and contact information

Check on Mondays for each facility’s latest guidelines.

Address

1223 Center Street, Community Resource & Referral Center (CRRC), Suite 17
Des Moines, IA 50309-1016

Phone numbers

Main phone: 515-699-5637

Clinical hours

  • Mon: 7:30 a.m. to 4:30 p.m.
  • Tue: 7:30 a.m. to 4:30 p.m.
  • Wed: 7:30 a.m. to 4:30 p.m.
  • Thu: 7:30 a.m. to 4:30 p.m.
  • Fri: 7:30 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
CRRC 1223 Center Street, Suite 17

Prepare for your visit

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Homeless Veterans Program

Our Mission

Our mission is to support Veterans who are experiencing homelessness, or who are at risk of homelessness, or serious mental illness by promoting physical and mental health, assisting in securing and maintaining housing, employment and by working with Veterans to achieve increased community integration.

The Des Moines VA Community Resource and Referral Center (CRRC) is one of 17 VA centers nationally, aimed at ending homelessness among Veterans.

What We Do

The CRRC supplies needed resources and helps Veterans overcome barriers to achieve Employment and Housing identified goals:

  • Showers, Laundry, Computers, Phones
  • Day Room
  • Rapid Rehousing –Short and long Term
  • Employment services
  • Housing Vouchers
  • Preventive Services
  • Substance abuse treatment

Community partners and services on site

The center also includes Medical Evaluation, Day room with computers and phones, laundry, showers.

Daily Services (days and times are subject to change):
    Showers: Monday-Friday: 8- 2pm
    Laundry Services: Monday-Friday: 7:30 – 2 pm
    Day Room: Monday-Friday 8am - 4 p.m.

Homeless Programs: Outreach, transitional programs and supportive housing for veterans experiencing homelessness. Case management, skills and educational groups, substance use and mental health services available.

Veterans Recovery: On site AA and NA groups.

How to Find Us

The CRRC is located in downtown Des Moines – North of Methodist Hospital on Center St. We are Just south of Keo Way and 12th St.

ADDRESS: 1223 Center St., Des Moines Iowa 50309

DRIVING

We are located at the one block west of the intersection of Center and 12th Street and one block from Keosequa Avenue.

METRO TRANSIT

Bus stop is located on 9th St. and is within in walking distance for 9th and Center St.

If you are not sure how to get to CRRC using Metro Transit, call 515-599-5637. A knowledgeable CRRC staff person will help you figure out the best bus/LRT route from your location.

Telephone Numbers

Des Moines Iowa CRRC: 515-699-5637

Life threatening emergencies: 911

Veteran Crisis Hotline: 1-800-273-TALK (8255), then press 1 for veterans

National Call Center for Homeless Veterans: 1-877-4AID-VET (1-877-424-3838)

Cost: Free

Wheelchair availability: Des Moines VA CRRC has wheelchairs upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

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