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Des Moines VA Medical Center

Primary Care is located at our South Des Moines location at 1211 East Army Post Road, Des Moines, Iowa 50312. https://www.va.gov/central-iowa-health-care/locations/south-des-moines-va-clinic. Our main campus provides specialty health services, including cancer care (hematology and oncology), diabetes care, mental health care, treatment for spinal cord injuries and disorders, suicide prevention, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Des Moines VA Medical Center.

Location and contact information

Address

3600 30th Street
Des Moines, IA 50310-5753

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
Main entrance

Prepare for your visit

Select a topic to learn more.

Visitors:

Pets

Personal pets are prohibited from visiting Veterans or accompanying outpatient Veterans at VACIHCS. An exception is made for Veterans residing in the CLC who are designated hospice patients. 

Veterans and visitors who use service animals will be allowed access throughout VACIHCS with limited exceptions for safety and sterile environments.

COVID

The  Central Iowa Healthcare System and CBOCs – EXCEPT CLC units -- are operating under the following guidelines for visitor: 

1.    For asymptomatic Veterans, visitors, and employees, masking is not required in any area of the facility.
2.    For any Veteran, visitor, or employee with any symptoms of respiratory illness or any potential signs of COVID19, medical masking for source control should be used. 
3.   Any Veteran or visitor can request that their care team wear masks during provision of care. Any such request will be granted without question. 
4.    Appropriate transmission-based precautions should be used during patient care. Please note there is no change in the personal protective equipment (PPE) for those caring for patients with respiratory illnesses or with suspected/confirmed COVID19 – N95/face shield/ facemask/PAPR with gown (as guidance directs) and gloves should be utilized. 
 

Cost: Free

Wheelchair availability: Des Moines VA Medical Center campus has wheelchairs upon arrival for patients who need them to access the building.

Van services for Veterans

Volunteer Transportation Services (VTN)

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-VA van services

Many localities in the region provide other van services to Veterans.

Learn more about VTN and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Chaplain Service

A nondenominational chapel is located on the 3rd floor of the Hospital. 
Protestant Worship Services and Catholic Mass are held regularly.

Common conditions: Emergency patient care, spiritual & crisis intervention, grief, addiction, depression,  bereavement, PTSD, suicide ideation 

If you’re struggling with issues like grief, depression, grief, anger or PTSD, we offer counseling and other support. 

Contact information:
Phone:
3600 30th Street Des Moines, Iowa 50310
Hours 24/7 On Call
Mon. - Fri., 7 a.m. - 5:30 p.m.     
 

Food and drink

Veterans Canteen Service (VCS) Patriot Café
Serving hot and cold entrees, beverages, and desserts.
Monday through Friday, 7 a.m. to 2 p.m.
Closed weekends

Patriot Brew Coffee Shop (Starbucks)

Currently not in Operation

Vending machines

Drinks and snacks are available around the clock in the main lobby area.

Retail

The Patriot Store 

A full-service retail store that offers a wide assortment  of snacks, beverages, electronics, clothing, toiletries, cosmetics, and other items. Purchases are tax-free.
Monday through Friday, 7 a.m. to 4 p.m.  
Closed weekends

Map of the VA Central Iowa campus can be reached using the link below:

https://v2.interactive.medmaps.com/site/iowava

 

We want to make preparing for surgery as easy as possible.

If you and your provider determine that surgery is the best course of action; one of our surgical clinic nurses will provide you with information that includes preparation instructions and also additional information to help you understand the process and be more comfortable. This information is below. Please keep in mind that the information your nurse gives you is customized to you. The information located on this website is general information. There will be items you will need to reference in the folder you received. 

General anesthesia

Bring

  • A responsible adult that can drive you home- *your procedure WILL be cancelled without a driver
  • Your VA identification card or Photo ID to your procedure
  • Your eyeglasses but leave contacts at home
  • Any false teeth or retainers
  • Hearing aids if you use them
  • Your C-pap/BiPap machine
  • Ostomy supplies (if applies)
  • Medication list including over-the-counter and herbal
  • Wear comfortable, loose fitting clothes

Leave At Home

  • Jewelry, money or other valuable
  • Medications, inhalers, nebulizers, blood glucose machine
  • Pets that are not dedicated service animals. If you bring a dedicated service animal you MUST have a caretaker
  • Makeup, remove fingernail polish
  • Contacts
  • Must make daycare plans for dependents and pets if applicable 

Food and Fluids-
 Important- procedure may be cancelled if these are not followed

  • Do not eat, drink or chew anything after midnight, unless otherwise instructed
  • No alcohol for at least 24 hours prior to surgery
  • No illicit drug use for 1-2 weeks prior to surgery
  • Cut back or quit smoking

Medication

  • You may be told to stop taking blood thinning medications like aspirin, ibuprofen, and warfarin. Please consult your preop folder the nurse sent home with you for further information about holding requirements
  • Hold fish oil and multivitamin prior to your procedure. Please consult your preop folder the nurse sent home with you for further information about holding medications. 

If you are diabetic

  • Hold any oral diabetic pills the morning of surgery (such as metformin) unless otherwise instructed. 
  • Hold your short acting insulin the morning of surgery, unless otherwise instructed
  • Consult your provider regarding long acting insulin dose (Lantus) before surgery. Typically recommended only ½ dose. 

If you are on blood pressure pills

  • Only take metoprolol, atenolol the morning of surgery with a small sip of water (Hold all other blood pressure pills, unless otherwise instructed). 

Labs

  • You may have preoperative labs done the day of procedure including COVID nasal swab if not done in advance.

Transportation

  • DAV van, taxi, bus or other ‘for hire’ vehicles are NOT an acceptable transportation UNLESS you have a responsible adult who will ride home with you.
  • Joy Ride will escort you to your front door however it is recommended that you have a responsible adult with you for 24 hours after (your responsibility to set up).

Parking

  • Parking ramp is located next to the ER entrance off 30th Street
  • Parking lots are also located by main entrance
  • Take elevator A to reach 4th floor surgery check-in

Shower

  • Shower the night before surgery. You may be asked to shower again the morning of surgery
  • Use soap prescribed, generally chlorhexidine. If none were prescribed use regular soap and water. 

Teeth

  • Brush your teeth the morning of surgery. Rinse with water but DO NOT swallow. 

Shaving

  • If the surgery is not occurring near the facial area, men should groom beards or mustaches before surgery
  • Do not shave the surgical area. Consult the preop folder instructions the nurse gave you for specific time frame. 

Questions?

  • If you do not receive a call regarding your arrival time for surgery by 3pm the day before surgery, call: .
  • For all other questions about your preparation call and ask to speak to your surgical clinic nurse at
Local anesthesia

Bring

  • A responsible adult that can drive you home- *depending on your surgery you may be able to drive home
  • Your VA identification card or Photo ID to your procedure
  • Your eyeglasses but leave contacts at home
  • Any false teeth or retainers
  • Hearing aids if you use them
  • Your C-pap/BiPap machine
  • Ostomy supplies (if applies)
  • Medication list including over-the-counter and herbal
  • Wear comfortable, loose fitting clothes

Leave At Home

  • Jewelry, money or other valuable
  • Medications, inhalers, nebulizers, blood glucose machine
  • Pets that are not dedicated service animals. If you bring a dedicated service animal you MUST have a caretaker
  • Makeup, remove fingernail polish
  • Contacts
  • Must make daycare plans for dependents and pets if applicable 

Food and Fluids
You may eat a light breakfast
No alcohol or illicit drug use for at least 24 hours prior to surgery
Cut back or quit smoking

Medication

  • You may be told to stop taking blood thinning medications like aspirin, ibuprofen, and warfarin. Please consult your preop folder the nurse sent home with you for further information about holding requirements
  • Hold fish oil and multivitamin prior to your procedure. Please consult your preop folder the nurse sent home with you for further information about holding medications. 

If you are diabetic

  • Hold any oral diabetic pills the morning of surgery (such as metformin) unless otherwise instructed. 
  • Hold your short acting insulin the morning of surgery, unless otherwise instructed
  • Consult your provider regarding long acting insulin dose (Lantus) before surgery. Typically recommended only ½ dose. 

If you are on blood pressure pills

  • Only take metoprolol, atenolol the morning of surgery with a small sip of water (Hold all other blood pressure pills, unless otherwise instructed). 

Labs

  • You may have preoperative labs done the day of procedure including COVID nasal swab if not done in advance

Transportation

  • DAV van, taxi, bus or other ‘for hire’ vehicles are an acceptable transportation since you will not have anesthesia
  • Joy Ride will escort you to your front door (it is your responsibility to set up)

Parking

  • Parking ramp is located next to the ER entrance off 30th Street
  • Parking lots are also located by main entrance
  • Take elevator A to reach 4th floor surgery check-in

Shower

  • Shower the night before surgery. You may be asked to shower again the morning of surgery
  • Use soap prescribed, generally chlorhexidine. If none were prescribed use regular soap and water. 

Teeth

  • Brush your teeth the morning of surgery. Rinse with water but DO NOT swallow. 

Shaving

  • If the surgery is not occurring near the facial area, men should groom beards or mustaches before surgery
  • Do not shave the surgical area. Consult the preop folder instructions the nurse gave you for specific time frame. 

Questions?

If you do not receive a call regarding your arrival time for surgery by 3pm the day before surgery, call: .
For all other questions about your preparation call and ask to speak to your surgical clinic nurse at .

 

 

 

 

Mobile App

Checking in for your VA appointment is now easier and faster. You have the option to do it right from your smartphone. You'll find a QR code in our lobby to allow you to download our new app. Or you can text “check in” to 53079 and you can check in remotely from anywhere up to seven days before your appointment. If you don’t have an internet connection or choose to check-in yourself, our staff can still to check you in.

Check-in is the same whether you do it with mobile check-in or with a staff member. The new app allows you to avoid potential lines at the check-in desk.

You can also review your contact information, emergency contact, and next-of-kin. You can use pre-check-in for more privacy and to save time at the medical center.

After you’ve finished mobile check-in, you’re all set. Have a seat and a VA staff member will come get you for your appointment.
 

Other services at VA Central Iowa health care

Health services offered here

Select a topic to learn more.

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

VA Central Iowa's Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services such as:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

COVID-19 vaccines

Common conditions: coronavirus, COVID-19

We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

  • COVID-19 vaccines for eligible Veterans and staff

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. 

For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Visit our office, with or without an appointment

A referral is required

Appointments

The Dental Service provides Veteran-Centered care. Treatment is customized to an individual’s needs, personal goals and overall well-being.

Dental Office

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re eligible for VA dental care, we offer a full range of quality dental services such as:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Diabetic care

Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

3600-30th Street

Building 1 Room 1633

Main Phone

Diabetes care at VA Central Iowa health care

Diabetes Education Program

The benefits of this specialized diabetes education are numerous, but are frequently underutilized.

Studies suggest diabetes education and/or counseling yields a lower A1C and that these patients increased their use of primary and preventive services and decreased the use of acute, inpatient hospital services as compared to controls who did not receive education or counseling.

Diabetes education helps. And classes are available for you.

CLASSES: All classes are held on the main campus in the PCC Education Room, 1633, unless noted otherwise.

Diabetes Basics - 1st & 3rd Thursdays each month, 9:00 a.m. to 3:00 p.m.

  •  A comprehensive session for Veterans newly diagnosed with diabetes or those who have never attended a diabetes education class.

Diabetes Prevention - 2nd Thursday each month, 12:30 p.m. to 3:30 p.m.

  • A class for Veterans with blood glucose levels in the pre-diabetes range of 100-125 mg/dl.

Diabetes Refresher - 4th Thursday each month, 9:00 a.m. to 12:00 p.m.

  • A course for Veterans who have had already attended a diabetes class and who have had diabetes for a number of years and need help managing their disease. 

CBOC Diabetes Group Class - A series of 4 classes, held the first four Wednesdays of each month (Clinical Video Telehealth), 10:00 a.m. to 12:00 p.m.

*Individual appointments are also available and consults may be placed for any of these services.

Call for more information

Genomic medicine/medical genetics

We make sure you have access to state-of-the-art genetic counseling and diagnostic testing.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Genomic testing looks at how your body works on a molecular level. We examine your genes to figure out your risk of illness, or to track the changes in your condition if you’re already ill. This allows us to:

  • Predict your response to cholesterol-lowering drugs and other medications
  • Diagnose and treat breast, ovarian, colon, lung, and other cancers
  • Personalize your medication by customizing the right type and dosage for you

Hematology/oncology

If you have a diagnosis of anemia, lymphoma, leukemia or another blood cancer or disorder, we support you with expert care and treatment.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:

  • Chemotherapy
  • Blood and platelet transfusions
  • Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
  • Evaluation and treatment of blood disorders and cancer
  • Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
  • Bone marrow biopsies to see whether your bone tissue is healthy and making a normal number of blood cells

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care 

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our Medical Center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you may have experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

Neurology

Common conditions: cognitive disorders, epilepsy, headache motor neuron and movement disorders, multiple sclerosis, stroke

Our specialists evaluate and treat conditions and diseases of the brain, spine, and nervous system, including headache, stroke, Alzheimer's disease, epilepsy, Parkinson’s disease and other conditions.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We provide inpatient and outpatient services for chronic diseases and disorders that affect your brain, spine, and the nerves that connect them. Our neurologists read electroencephalogram (EEG) recordings, which measure the electrical impulses brain cells use to communicate with each other. We evaluate and treat many neurological illnesses and disorders such as:

  • Neuropathy (nerve damage), myelopathy and other spinal cord injuries, and radiculopathy (pinched nerves)
  • Parkinson’s disease, epilepsy, and multiple sclerosis
  • Stroke, dementia, and degenerative diseases
  • Other neurological conditions

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our optometrists provide many eye-related services and treatments such as:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

Palliative and hospice care

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Palliative and Hospice Care Clinic

Community Living Center

Building 12 Floor 1

Main Phone

Palliative and Hospice Care Clinic

Building 12, Community Living Center, Floor 1

Clinic phone:

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. 

They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our pharmacy provides Veterans with convenient, efficient service to make it easy to get your medications and medical supplies.

You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer radiology and imaging services to help diagnose and treat many medical conditions. 

Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.

  • Recreation and creative arts therapy provides services and activities that include:
  • Animal interaction
  • Music, art, and crafts
  • Community outings
  • Exercise, sports, and games
  • Gardening and leisure education

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.

Visit our office, with or without an appointment

A referral is required

Appointments

The Extended Care and Rehabilitation Service Line promotes innovative Veteran-centered care that provides the right care, at the right time and in the right setting.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Extended Care and Rehabilitation

About the Program

The Extended Care and Rehabilitation Service Line promotes innovative Veteran-centered care that provides the right care, at the right time and in the right setting. 

We continue to transform the culture of our Community Living Center (CLC) to improve Veteran’s quality of life and to provide support to their families while allowing patients to return to prior living arrangements.

We provide innovative home and community-based care programs that promote Veteran health care in their homes or in their communities.

We strive to improve access and quality of care of hospice and palliative care for Veterans in the advanced stages of illness and at end of life.

We promote the support of families and caregivers through education, respite services and bereavement care. 

The Extended Care and Rehabilitation Service Lines have been innovative in meeting the needs of Veterans by spearheading program development for several special population groups such as: Polytrauma; Spinal Cord Injury; Visual Impairment Services; Amputee; and Geriatrics.  The VA provides value to our Veterans, their families and our employees through continual improvements and innovations in the delivery of health care services throughout the rehabilitation continuum.

Services Offered

  • Occupational Therapy
  • Physical Therapy
  • Kinesiotherapy
  • Speech Therapy
  • Recreation Therapy
  • Music Therapy
  • Visual Impairment and Low Vision Services
  • Home Based Primary Care
  • Home Tele-Health
  • Spinal Cord Injury Clinic
  • Geriatric Problem Focus Clinic and GeriPACT Clinic
  • Polytrauma Support/Traumatic Brain Injury Services

The CARF Inpatient Rehabilitation program individualizes treatment frequency based on the therapy needs of the Veteran.  Therapy will include a combination of Physical, Occupational, and/or Speech Therapy.

Accreditations/Certifications

  • The Joint Commission (TJC) since 2004
  • Commission on the Accreditation for Rehabilitation Facilities (CARF) since 1999
  • External Monitoring of Quality of Services through the Long Term Care Institute, Inc, since 2008

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Spinal cord injuries and disorders

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks 

Learn more and connect with a care coordinator

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We use the latest in secure digital technology to arrange remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:  Mental health

  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Whole Health

Service Hours

The service hours are the same as our facility hours.

Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life.

Whole health goes beyond illnesses, injuries, or disabilities, to focus on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:

  • Acupuncture to help you manage pain without drugs
  • Meditation and mindfulness training
  • Yoga, tai chi, and qi gong classes
  • Massage and manual therapy

Learn more about VA whole health

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a Women Veterans Program Manager

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