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Learn what the PACT Act means for your VA benefits

VA Health Connect

VA Health Connect is Clinical Contact Center Modernization, which elevates VHA’s Call Centers to Clinical Contact Centers (CCC) while. The CCC offers 24/7 core services, creating additional virtual healthcare and support opportunities for Veterans: “The Right Care, Right Now.”

  • Scheduling & Administrative support to help Veterans make, reschedule, and cancel appointments and receive additional information about VA services.
  • Clinical Triage to talk to an RN and discuss symptoms, concerns, and receive recommendations for health care needs 
  • Virtual Clinic Visits to talk to providers by phone, video, or chat to discuss healthcare needs in detail
  • Pharmacy Support to refill and renew prescriptions and ask medication-related questions
VA Health Connect