Skip to Content


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines at a VA Central Ohio health care facility.

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Note: We ask that you don't try to refill prescriptions in person so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions.

Refills are only available online, by phone or mail

Online refills

You may request prescription refills online through your MyHealtheVet account

Phone refills (automated refill line)

You may request prescription refills from the following phone number

Pharmacy contact center

 (toll free from outside the Central Ohio area)

Mail refills

You may request prescription refills by mailing back the refill request form that comes with your prescription to the provided address.

Note: Please don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.

Options for receiving new and refilled prescriptions

In person

Chalmers P. Wylie VA Ambulatory Care Center
Outpatient Pharmacy
420 N. James Road
Columbus, OH 43219
First floor
Map of Central Ohio campus
Hours: Monday through Friday, 7:00 a.m. to 6:00 p.m. ET
Weekends and Holidays, 8:00 a.m. to 4:00 p.m. ET

Through the mail

Veterans can opt to receive prescriptions directly through the mail instead of picking them up from our main facility in Columbus.

Note: any prescription that is not picked up within three days will be automatically to the Veteran's address on record. 

Contact us with questions about your prescriptions

Pharmacy support

Phone: Coming soon!
Hours: Coming soon!

Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

  • Chalmers P. Wylie Veterans Outpatient Clinic campus, First floor