Worcester VA Clinic
Our outpatient clinic offers primary care and specialty health services, including laboratory services, physical therapy, nutrition counseling, radiology, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Worcester VA Clinic.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Click on a topic for more details.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van Services for Veterans
DAV services
DAV van resources work with county Veterans Affairs directors to provide transportation for Veterans to and from Veteran health care facilities for scheduled medical appointments.
These vans transport Veterans throughout central and western Massachusetts. Each month, between 1,500 and 1,700 Veterans receive DAV transportation.
Arrange a DAV van ride
If you’d like to schedule a DAV van ride, contact the hospital service coordinator who serves your county.
Edward P. Boland VA Medical Center
Leo Vance, Jr.
Liberty Building 1, Room 1079
Map of Edward P. Boland VA Medical Center campus
Phone: 413-582-3078
Please note that DAV vans can only provide rides to ambulatory passengers (passengers who are able to move around without the driver’s help). For information on accessible transportation options, review our other Veteran shuttle services.
Other Veteran shuttle services
Other Veteran-specific transportation services, including buses, shuttles, and wheelchair-accessible transport, are available to patients. Please contact these providers directly to schedule a ride. Schedule a ride at www.vetride.va.gov/.
Shuttle services: To book your shuttle appointment, please call 413-584-4040 x6710 or x6711.
Leeds to West Haven: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
Leeds to White River Junction: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
Leeds to Worcester: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
*Shuttles do not travel on federal holidays or weekends. Shuttle times are dependent on traffic, weather, and patient appointment times.
Beneficiary Travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Find out if you qualify for beneficiary travel benefits
You can also contact your local Beneficiary Travel Department at 413-584-4040 x6827 for more information.
Not Eligible for Beneficiary Travel?
Are you not eligible for Beneficiary Travel, but need a ride to an appointment? We may be able to help using our local Van Service or shuttles. Please contact us at 413-584-4040 x6710 or x6711 for more information.
Contact:
Jonathan Penna
Email: Jonathan.Penna2@va.gov
Phone: 413-584-4040, ext. 2000
Local transportation options
Many medical centers and clinics are also served by other local transportation services. To find those, review the transportation services information for the facility you want to visit.
Guidelines for using DAV vans
DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:
- All riders must be ambulatory (able to board and exit the van without the driver’s help).
- The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
- Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
- Passengers should not do anything to distract the driver.
- Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
- If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
- Veterans being discharged or granted passes can ride on a DAV van during the van's trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
- Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
- Veterans can only bring with them items that they can hold on their lap or store under the seat.
- The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
- Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
(M-1, Part 1, Chapter 25, July 8, 1991)
In the spotlight at VA Central Western Massachusetts health care
Health services offered here
Click on a service for more details like location, contact, and appointment information.
Cardiology
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:
- Evaluating you for coronary heart disease, heart-valve disease, and heart defects
- Determining how well blood flows through your heart vessels or find the cause of your heart failure
- Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
- Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
- Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)
Geriatrics
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:
- Medicine and nursing
- Psychology, psychiatry, and social work
- Physical and occupational therapy
Laboratory and pathology
Contact information
Hours
- Mon. 7:30 a.m. to 3:30 p.m.
- Tue. 7:30 a.m. to 3:30 p.m.
- Wed. 7:30 a.m. to 3:30 p.m.
- Thu. 7:30 a.m. to 3:30 p.m.
- Fri. 7:30 a.m. to 2:00 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Nutrition, food, and dietary care
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Pharmacy
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Physical medicine and rehabilitation
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Radiology
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Referral required? No
Walk-ins accepted? No
We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:
- X-ray
- Ultrasound
- Mammography (mammograms)