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Operating status

VA Central Western Massachusetts health care facility operating statuses and emergency information.

Facility operating statuses

Edward P. Boland Department of Veterans Affairs Medical Center
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Fitchburg VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Greenfield VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Pittsfield VA Clinic
Normal services and hours
Plantation Street VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Springfield VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Worcester VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 800-893-1522

Change your appointment: 800-893-1522

Media inquiries: 413-582-3005

National Veterans Helpline: 800-507-4571

Patient locator: Not available

Pharmacy refill: 800-893-1522

Staff locator: Not available

Telephone care: 800-893-1522

Public affairs: 413-582-3005

Main administrative: 413-584-4040