Operating status

VA Central Western Massachusetts health care facility operating statuses and emergency information.

Facility operating statuses

Edward P. Boland Department of Veterans Affairs Medical Center: Normal services and hours

Everyone must wear a mask and practice physical distancing.

We may screen you for COVID-19 symptoms at the entrance.

Approved visitors only. Ask your care team who can visit.

Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.
Fitchburg VA Clinic: Normal services and hours
Greenfield VA Clinic: Normal services and hours
Pittsfield VA Clinic: Normal services and hours
Plantation Street VA Clinic: Normal services and hours
Springfield VA Clinic: Normal services and hours
Worcester VA Clinic: Normal services and hours

Emergency: 911

Veterans Crisis Line: 800-273-8255, select 1

24-hour nurse: 800-893-1522

Change your appointment: 800-893-1522

Media inquiries: 413-582-3005

National Veterans Helpline: 800-507-4571

Patient locator: Not available

Pharmacy refill: 800-893-1522

Staff locator: Not available

Telephone care: 800-893-1522

Public affairs: 413-582-3005

Main administrative: 413-584-4040