Contact us
Find phone numbers and contact information at VA Cheyenne Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Cheyenne health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Cheyenne health care.
Mailing address
Cheyenne VA Medical Center
2360 East Pershing Blvd.
Cheyenne, WY 82001
Main phone numbers
Local: 307-778-7550
Toll-free: 888-483-9127
To use TeleType for the Deaf (TTY) services: dial 711
Cheyenne VA Medical Center Phone Directory
Cheyenne VA Medical Center
A – F
Audiology and Speech
Phone: 307-778-7550, ext. 17234
Cardiology
Phone: 307-778-7550, ext. 14832
Caregiver Support
Phone: 307-778-7550, ext. 17191
Dental/Oral Surgery
Phone: 307-778-7550, ext. 17310
Emergency Room
Phone: 307-778-7550, ext. 17555
G - M
Gastroenterology
Phone: 307-778-7550, ext. 14832
Mental Health Care
Phone: 307-778-7550, ext. 17349
My HealtheVet Coordinator
Phone: 307-778-7550, ext. 17031
N - Z
Neurology
Phone: 307-778-7550, ext. 14832
Optometry
Phone: 307-778-7550, ext. 17756
Otolaryngology
Phone: 307-778-7550, ext. 14832
Pharmacy
Phone: 307-778-7550, ext. 14205
Physical Medicine and Rehabilitation
Phone: 307-778-7550, ext. 17554
Podiatry
Phone: 307-778-7550, ext. 17910 or 17234
Primary Care
Phone: 307-778-7550, ext. 14765
Pulmonary Medicine
Phone: 307-778-7550, ext. 32801
Radiology
Phone: 307-778-7550, ext. 17319
Rehabilitation and Extended Care
Phone: 307-778-7550, ext. 17554
Suicide Prevention
Phone: 307-778-7550, ext. 17349 or 17625
Telehealth
Phone: 307-778-7550, ext. 13905
Northern Colorado VA Clinic Phone Directory
Northern Colorado VA Clinic
A - F
Audiology and Speech
Phone: 970-593-3300, ext. 32838
Dental/Oral Surgery
Phone: 970-593-3300, ext. 37310
G - M
N - Z
Nutrition, Food, and Dietary Care
Phone: 970-593-3300, ext. 32801
Optometry
Phone: 970-593-3300, ext. 32985
Orthopedics
Phone: 970-593-3300, ext. 32801
Pharmacy
Phone: 970-593-3300, ext. 32856
Physical Medicine and Rehabilitation
Phone: 970-593-3300, ext. 32838
Podiatry
Phone: 970-593-3300, ext. 32801
Primary Care
Phone: 970-593-3300, ext. 34765
Pulmonary Medicine
Phone: 970-593-3300, ext. 32299
Radiology
Phone: 970-593-3300, ext. 32801
Social Work
Phone: 970-593-3300, ext. 32162
Telehealth
Phone: 970-593-3300, ext. 13905
Loveland VA Clinic Phone Directory
Loveland VA Clinic
A - F
G - M
N - Z
Sterling VA Clinic
Main Phone: 307-778-7550, ext. 13816
Laramie VA Mobile Clinic
Main Phone: 307-778-7550, ext. 13816
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Cheyenne Health Care System.
Phone: 307-778-7550
Email: CHYPublic.Affairs@va.gov
After hours or on weekends, call the operator at 307-778-7550 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Cheyenne
Fax: 307-778-7560
Cheyenne VA Medical Center
Release of Information (136D)
2360 E. Pershing Blvd.
Cheyenne, WY 82001
For questions about your request to VA Cheyenne
Phone:307-778-7550
Additional FOIA request information
See the Veterans Health Administration section of the VA Freedom of Information Act page.
Visit link: VA Freedom of Information Act
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at Coming soon!
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018
Cheyenne VA Medical Center phone guide
Option 1 | Pharmacy
- Option 1: To use the automated system to refill or renew prescription
- Option 2: To speak with a Pharmacy Representative
Option 2 | Make a change or cancel appointments
Make a change or cancel appointments with Primary Care, Specialty Care, or Mental Health Provider.
- Option 1: Automated System
- Option 2: Primary Care
- Option 3: Mental Health
- Option 4: Radiology
- Option 5: Specialty Care
- Press 1: for General Surgery, Orthopedics, Urology, ENT, Podiatry, and Endoscopy
- Press 2: for Cardiopulmonary, EKGs, Echo, Home Oxygen, Pulmonary Function Test, Sleep Studies
- Press 3: for Pain, and Whole Health
- Press 4: for Eye Clinic
- Press 5: for Physical Therapy, Occupational Therapy, Speech Therapy, Chiropractic Services, Acupuncture and Audiology
- Press 6: for Anti-Coag, Neurology, Cardiology, Gastroenterology, Palliative Cre, Renal Pulmonary, and Infection Disease
- Press 7: Hematology, Oncology, and Infusion Services
- Press 8: for Dental
- Press 9: for Diabetic Education, Nutrition, Pharmacotherapy, and Social Work
- Press 0: for other assistance
- Option 6: Discuss Gynecology
Option 3 | Speak to a nurse
Speak to a nurse about a medical condition or problem.
Option 4 | Apply or determine your eligibility for health care or to report the death of a Veteran
Apply or determine your eligibility for health care or to report the death of a Veteran.
- Option 1: To enroll in VA Health Care
- Option 2: Information about VA benefits and services such as a disability, compensation VA pensions, survivor benefits or burial benefits
- Option 3: Information about burial eligibility at a VA National Cemetery
Option 5 | Billing questions
- Option 1: To speak to a representative about a bill you received from the VA
- Option 2: If you are a patient or provider with billing questions for emergency care that took place at a non-VA hospital
- Option 3: If you are a patient or provider with billing questions about authorized community care
- Option 4: If you are an insurance representative and need to speak to an agent regarding a claim
Option 6 | Community Care, reporting a non- VA ER visit, Mission Act questions
If you are calling about Community Care, need to report a non- VA ER visit, or have Mission Act questions.
- Option 1: To report a visit to a non- VA emergency room
- Option 2: If you would like to request a new community care referral or an extension or adjustment to your current community care referral
- Option 3: To report a scheduled community care appointment
- Option 4: If you are a community provider or VA staff member and you would prefer to leave a voicemail
- Option 5: For all other community care issues or to speak to a community care representative
- Option 6: For Mission Act inquiries
Option 7 | Veterans Crisis Line
Veterans Crisis Line | 24/7, confidential crisis support for Veterans and their loved ones
You don't have to be enrolled in VA benefits or health care to connect.
Option 8 | PACT Act
Option 9 | Frequently requested phone numbers
- Option 1: For FAX numbers
- Option 2: Voluntary Services or questions about donations
- Option 3: For patient advocate
- Option 4: For Human Resources
- Option 5: Beneficiary Travel Reimbursement or the Veterans Transportation Program
- Press 1: Beneficiary Travel
- Press 2: Veterans Transportation System
- Press 3: Transportation through the Disable American Van
Option 0 | Operator
For other questions and Operator assistance.
Northern Colorado VA Clinic phone guide
Option 1 | Pharmacy
- Option 1: To use the automated system to refill or renew prescription
- Option 2: To speak with a Pharmacy Representative
Option 2 | Make a change or cancel appointments
Make a change or cancel appointments with Primary Care, Specialty Care, or Mental Health Provider.
- Option 1: Automated System
- Option 2: Primary Care
- Option 3: Mental Health
- Option 4: Radiology
- Option 5: Specialty Care Provider
- Press 1: for Surgery, Orthopedics or Urology
- Press 2: for Cardiopulmonary or home oxygen
- Press 3: Audiology or Podiatry
- Press 4: for Eye Clinic
- Press 5: for Physical Therapy, Occupational Therapy, Speech Therapy, Chiropractic Services
- Press 6: for Neurology, Cardiology, ENT, Hospice, Gastroenterology
- Press 7: Chemotherapy
- Press 8: for Dental Clinic
- Press 9: for Radiology
- Press 0: for all other specialties
Option 3 | Speak to a nurse
Speak to a nurse about a medical condition or problem.
Option 4 | Questions regarding eligibility and enrollment
If you have questions regarding eligibility and enrollment.
Option 5 | Billing questions
- Option 1: To speak to a representative about a bill you received from the VA
- Option 2: If you are a patient or provider with billing questions for emergency care that took place at a non-VA hospital
- Option 3: If you are a patient or provider with billing questions about authorized community care
- Option 4: If you are an insurance representative and need to speak to an agent regarding a claim
Option 6 | Clinic hours of service
- The main clinic is open from 8:00 a.m. to 4:30 p.m. Monday through Friday. We are closed on Weekends and all Federal Holidays.
- The Northern VA Outpatient Clinic is located at:
4575 Byrd Drive
Loveland, Colorado 80538 - Fax number:
Option 7 | Veterans Crisis Line
Veterans Crisis Line | 24/7, confidential crisis support for Veterans and their loved ones
You don't have to be enrolled in VA benefits or health care to connect.
Option 0 | Operator
For other questions and Operator assistance.
Frequently requested phone numbers
- How to find out if you have future scheduled VHA appointments:
- 307-778-7550 option 2, option 1
- Locate VHA Urgent Care:
- 800-698-2411, option 1, then option 3
- Emergency room 72-hour notification line:
- Community Care National Contact Center (claims and billing assistance):
- My HealtheVet help desk:
- Patient Advocate: