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Operating status

VA Chicago health care facility operating statuses and emergency information.

Facility operating statuses

Jesse Brown Department of Veterans Affairs Medical Center
Limited services and hours
Due to increasing COVID-19 cases, there is a restricted visitor policy for inpatient visitors at Jesse Brown VAMC. Currently, the only inpatient visitors permitted into the facility are visitors (max 2) for end of life hospitalizations. Outpatient services will remain the same.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Adam Benjamin Jr., Veterans' Administration Outpatient Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Auburn Gresham VA Clinic
Limited services and hours
Patient services have resumed to pre-pandemic levels. However, to reduce the opportunity to spread COVID, guests are not allowed in the facility at this time. Everyone entering the facility will be screened for COVID-like symptoms and must wear a mask.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Chicago Heights VA Clinic
Limited services and hours
Patient services have resumed to pre-pandemic levels. However, to reduce the opportunity to spread COVID, guests are not allowed in the facility at this time. Everyone entering the facility will be screened for COVID-like symptoms and must wear a mask.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Chicago VA Clinic
Normal services and hours
Lakeside VA Clinic
Limited services and hours
Patient services have resumed to pre-pandemic levels. However, to reduce the opportunity to spread COVID, guests are not allowed in the facility at this time. Everyone entering the facility will be screened for COVID-like symptoms and must wear a mask.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 800-273-8255, select 1

24-hour nurse: 800-591-4815

Change your appointment: 800-591-4815, select 1 or 888-569-5282

National Veterans Helpline: 800-507-4571

Patient locator: 312-569-8387 or 800-591-4815

Pharmacy refill: 312-569-8387, select 2 or 888-878-6888

Staff locator: Not available

Telephone care: 800-591-4815

Media inquiries: 312-569-6402