Contact us

Acupuncture

Basement of CLC / Suite 0112A

Admitting

1st Floor

Adult Day Health Care Program Office

4th Floor

Agent Cashier

1st Floor

Agent Orange Clinic (Comp & Pen)

1st Floor

Alcohol Treatment Unit (IP)

8-South

Allergy

2nd Floor Med/Surg Clinic

American Legion

1st Floor - VSO Suite B148a

Anesthesiology Service

3rd Floor

Anticoagulation Service (Cincinnati Program and all other Patients)

Fort Thomas

/ 316245

Appointment Line

Basement

Army Wounded Warrior Program

OEF/ OIF Clinic

Audiology

Basement / Suite C 014

Bellevue CBOC

Kentucky

Benefits Counselor

1st Floor - VSO Suite B149

/ 206335

Billing (for non-VA care)

National Call Center

1-

Billing (for VA services)

1st Floor

Billing (Toll Free)

1st Floor

1-

Blood Draw Lab

2nd Floor

Brace Shop (Orthotic)

3rd Floor

Cafeteria

1st Floor

Canteen Store

1st Floor

Cardiac Rehabilitation

Basement of CLC / Suite 0103

Cardiology Section

6th Floor

Caregiver Support Hotline

National

1-

Caregiver Support Program

Cashier

1st Floor

Champ VA/ Tricare

A348

Chaplain Service

1st Floor

Chiropractic Care Clinic

1st Floor SCI clinic / Suite B119

Chiropractic Fort Thomas

Fort Thomas

Clermont County CBOC

Clermont

Cleveland Regional Office

1-

Clinical Informatics

1st Floor

/ 206049

Community Care

Fort Thomas Dom

Community Living Center: Eagle Point

Cincy facility

Community Outreach Division

909 Vine Street

Compensated Work Therapy (CWT)

FTD

Compensation & Pension (Audio)

1st Floor SCI Clinic / Suite B119

Compensation & Pension (C&P)

Basement

Credentialing

1st Floor

CT Scan

2nd Floor

DAV / Disabled American Veterans

1st Floor - VSO Suite B147

Dearborn CBOC

Dearborn

Decedent Affairs (Details)

1st Floor

Dental Clinic

8th Floor

Dermatology Clinic

2nd Floor - Med/Surg Clinics

Dialysis

1st floor North

Domiciliary

FTD

ECHO Lab

2nd Floor

Education Office

3rd Floor

EEO

9th Floor

EKG

2nd Floor

Eligibility

1st Floor

Emergency Hotline

1st Floor - Police Service

Emergency Room

1st Floor

/ 204171 / 204172

Endocrinology

4th Floor

Endoscopy (Gastric)

ENT (Ears, Nose & Throat)

Basement - ENT/Audio/Speech Suite

/ 205072

Escort Service

1st Floor

Eye Clinic

Highland Avenue

Family Services Program

7th Floor

Finger Printing

PIV Office / Basement

/ 204300

Fisher House

Outside, Back Lot

Florence CBOC

Florence

FOIA - Freedom of Information Act

Basement - A047F

Gastric Lab (GI Lab)

3rd Floor

Georgetown CBOC

Georgetown

Gynecology

1st Floor

Hamilton CBOC

Hamilton

Healthy U

Norwood

Hematology/Oncology Office

2nd Floor

Hepatitis C Clinic

4th Floor

Home Based Primary Care (Bellevue)

Bellevue CBOC

Home Based Primary Care (Clermont)

Clermont CBOC

Home Based Primary Care (Dearborn)

Dearborn CBOC

Home Based Primary Care (Florence)

Florence CBOC

Home Based Primary Care (Georgetown)

Georgetown CBOC

Home Based Primary Care (Hamilton)

Hamilton CBOC

Home Based Primary Care (Norwood)

Norwood OPC

Home Health Care

Ft. Thomas Dom

Home Oxygen

5th Floor / A542

/ 205228

Hospice

Hospitalist Office

2nd Floor / A216A

/ 204071

HPACT (Homeless Patient Aligned Care Team)

909 Vine Street

opt 1

ID Badges for Patients

1st Floor

Infectious Disease

4th Floor South

Interventional Radiology

2nd Floor

IPVAP / Intimate Violence Assistance Program

9th floor / A903B

Kitchen/ Nutrition Food Service

Basement

/ 204304

Learning Exchange Center

3rd Floor

LGBTQA+ Program

7th floor

Library (Medical & Patient Family Health)

Basement

Mail Room

Basement

Marine Corps League

1st Floor - VSO Suite B150b

Matter of Balance

7 South/ Norwood

Medical Service Admin Office

5th Floor

Methadone Clinic (Opiate Substitution Program )

7th Floor East

/ 206402

MICU (Medical Intensive Care Unit)

2nd Floor

Military Sexual Trauma (MST) Program

7th Floor

Million Veteran Program

4th Floor

MOVE Weight management Program

My HealthEVet

1st Floor

New Patient Access Line

-487-6006

Nicotine Dependence Clinic

7th Floor

Norwood Outpatient PT, Chiro, Wellness Clinic

Norwood

Norwood VA Clinic

Norwood

Nursing Service

3rd Floor

Nutrition Clinic

PC, Kiosk, 4S

OB/GYN (Women's Health)

1st Floor

Occupational Therapy - Outpatient

Basement of CLC / Suite 0103

/206401

Occupational Therapy- CLC - Inpatient Only

Basement of CLC / Cincinnati

Occupational Therapy- Fort Thomas

Fort Thomas

OEF/OIF Clinic

OEF/OIF Trailer

/ 205063 / 205730

Office of General Council

Bldg 3, 2nd Flr

Oncology/Hematology Office

2nd Floor

Opiate Substitution Program OSP

7th Floor East

Opioid Management Clinic

7th Floor East

Optical Shop/ Eye Glasses

Highland Bldg

Orthopedics Section

2nd Floor Med/Surg Clinic

Orthotics

3rd Floor

Outpatient Check-in desk: 4th floor

4th floor

Outpatient Mental Health Clinic

7th Floor South

Outpatient Surgery (PACU) check-in

3rd Floor

Outpatient Surgery (PACU) Nursing

3rd floor

Pace Maker Clinic

6th floor

PACU check-in

3rd Floor

Pain Management

5th Floor / Suite A575

/ 204597

Palliative Care

4th Floor

Paralyzed Veterans of America (PVA)

1st Floor

Patient Advocate Office

Patient Business Services (PBS)

3rd Floor

Patient Transport Office

1st Floor

Pharmacy Call Center (All Patient Calls)

Pharmacy-Refill

Physical Med & Rehab Clinics (PM&R)

1st Floor SCI / Suite B142

Physical Therapy Section

CLC Basement / Suite 0112A

Physical Therapy-Clermont

Clermont CBOC

Physical Therapy-Ft Thomas

FTD/Basement

Physical Therapy-Norwood

Norwood

PICC/IV Therapy

Plastic Surgery Section

5th Floor

Podiatry

2nd Floor - MEDSurg Clinics

Poison Control

Police & Security Secretary

Basement

Polytrauma/Traumatic Brain Injury

1st Floor

Pre-Admission Testing

1st Floor

Primary Care - Mental Health Integration

8th Floor

Primary Care Suite

2nd Floor

Primary Care Team 1

8th Floor

Primary Care Team 2

8th Floor

Primary Care Team 3

8th Floor

Primary Care Team 4

Primary Care Team 5

8th Floor

Primary Care Team 6

8th Floor

Primary Care Team 7

8th Floor

Primary Care Team 8

8th Floor

Primary Care Team 9

8th Floor

Primary Care Team11

8th Floor

Primary Care Team12

8th Floor

Prosthetic & Sensory Aids

3rd Floor

Psychiatric Evaluation Center (PEC)

1st Floor

PTSD Program (TRC- Trauma Recovery Center)

Fort Thomas Division

Public Affairs

1st Floor

Quality Assurance (QA)

1st Floor

Radiation Therapy

4th Floor

Radiology Reading Rm

2nd Floor

Radiology Scheduling

2nd Floor

Radiology/Files Report (Release of Information)

Basement

Record Officer

Basement

Recreation Service-Cincinnati

7E

/ 204154

Recreation Therapy / Fort Thomas

FTD / Basement

Red Vest Ambassadors

Welcome Desk

Referral Coordination Team (RCT)

Regional Office - Ohio

Cleveland, Oh

1- 

Release of Information

Basement

Residential Treatment Program (SARRTP)

8th Floor South

Respiratory Therapy

5th Floor

Rheumatology/Arthritis

2nd Floor - MedSurg Clinic

Same Day Surgery

3rd Floor

/ 206486

Scheduling

C002B (Basement)

Sleep Clinic

9th Floor (Clinic) / 9th Floor (Sleep Study)

Smoking Cessation Clinic

7th Floor

/ 204862

Social Work Service

1st Floor

Speech

Basement -ENT/Audiology Suite

Speech Language Pathology

Basement -ENT/Audiology Suite

Spinal Cord Injury Clinic

1st Floor SCI / Suite B119

Substance Abuse/Posttraumatic Stress (SA/PTSD) Program

7th floor, East

Substance Dependence Program (SUDEP)

8th Floor North

Suicide Prevention

9th Floor

Surgical Clinic (General Surgery)

5th Floor

Surgical Pathology

2nd floor

Surgical Service Administration

3rd Floor

Tele-Derm

A221

TeleHealth

/ 204490

Tele-ICU

9th Floor

Tele-Retinal - Eye Clinic

2nd Floor Primary Care Suite

Tobacco Treatment Center

7th Floor

/ 204862

Traumatic Brain Injury (TBI)

1st Floor, B162

Travel Office- Patient

1st Floor

Traveling Veterans Program

A045

Treatment Recovery and Activity Center (TRAC)

1st Floor

Urgent Care

1st Floor

/ 206592

Urology Section

2nd Floor Med/Surg Clinic

Vet Center (Cincinnati)

/ 263500

Veteran Service Officers

1st floor

Veterans Benefits Counselor

1st Floor

Veterans Justice Outreach

Ft. Thomas Domiciliary

Veterans Transportation Service (VTS)

1st Floor

VFW / Veterans of Foreign Wars

1st Floor - VSO Suite B148

Vocational Rehabilitation Program (CWT & Support Employment)

Ft. Thomas

Voluntary Service

1st Floor

/ 206057

Volunteer Desk

1st Floor

/ 205263

Wellness- Strength for Life

7 South/ Norwood

Woman's Clinic

1st Floor

Wound Care Clinic

5th Floor

Yoga

7 South/ Norwood

Veterans Service Officers

American Legion

Jeff Delaney

Disabled American Veterans (DAV)

Tom Kirstein and Lisa Wilson

Veterans of Foreign Wars (VFW)

Roger Giblin

Veterans Benefits Offices (VBA)

Justin Maloney

Jason Conger

Marine Corps League (MCL)

David Owsley

Paralyzed Veterans of America

Lucas Meyer

The Cincinnati VA is located at 3200 Vine Street, Cincinnati, Ohio 45202

The Veterans Justice Outreach Program (VJO) can advise on how to assist Veterans in crisis and help facilitate access to care within the VA health care system. 

To contact the VJO program please click here. 

Cincinnati VA Psychiatric Evaluation Center (PEC): 

Staffed 7 days/week from 7 a.m.-11 p.m. 

Provides acute psychiatric evaluation/screening to determine appropriate level of care and psychiatric intervention.

Cincinnati VA Emergency Room:  Direct Line (main line)

Staffed 24 hours/day 365 days a year.  All traumas should be diverted to a trauma facility.

Cincinnati VA Police:

emergency -      or   

non-emergency -

Cincinnati VA Medical Center, 3200 Vine St., Cincinnati, OH.  45220 (Use entrance facing Vine St. with covered ambulance bay; police department located directly inside the sliding glass doors to the right).

Please alert VA Police as appropriate when transporting a Veteran to the VA Medical Center 

Veterans Crisis Line:  988 and Press 1, or text to 838255

Free, confidential support for Veterans in crisis and their families and friends.  Available to anyone, even if not registered with VA or enrolled in VA health care.

COMMUNITY RESOURCES:

Hamilton VA Community Based Outpatient Center: 1750 S. Erie Blvd, Hamilton, OH 45011. 

Main Phone:       Mental Health:

Hours: Monday – Friday 7:30am – 4:30pm

Middletown VA Community Based Outpatient Center: 4337 North Union Road, Middletown, OH 45005

Main Phone:       Mental Health

Hours: Monday – Friday 8:00am – 4:30pm

Mobile Crisis Line for Butler County: 1- or text or call 24/7

Butler Behavioral Health:  1502 University Boulevard, Hamilton, OH 45011.  Phone:

Hours: Monday – Friday 8:00am – 5:00pm

Community Behavioral Health: 820 S. Martin Luther King Jr. Boulevard, Hamilton, OH 45011.  Phone: .  Hours: Monday – Friday 8:00am – 5:00pm.

Butler Behavioral Health Mobile Response Stabilization Services:

Butler County Veteran’s Service Commission:  Phone: .  Located at: 315 High Street, 1st floor, Hamilton, OH 45011.  Hours: Monday – Friday 8:00am – 4:00pm.

Atrium Medical Center: One Medical Center Drive, Middletown, OH 45005.  Inpatient Behavioral Health Unit Phone:

Bethesda Butler Hospital:  3075 Hamilton-Mason Rd. Hamilton, OH 45011.  Emergency Services:

Kettering Health Hospital Hamilton (Fort Hamilton Hospital): 630 Eaton Ave., Hamilton, OH 45011.  Emergency Services:

Kettering Health Hospital Middletown: 6147 West OH-122, Middletown, OH 45005.  Emergency   Room:

Mercy Fairfield Hospital: 3000 Mack Rd., Fairfield, OH 45014.  Emergency Services:

McCullough-Hyde Memorial Hospital: 110 N. Poplar St. Oxford, OH 45056. Phone: 

West Chester Hospital – UC Health: 7700 University Drive, West Chester, OH 45069.  Emergency Services: 

The Christ Hospital Liberty Township: 6939 Cox Road, Liberty Township, OH 45069.  Main Phone:

HOMELESS SERVICES:

Emergency Shelters – Butler County:

Haven House: 550 High Street, Hamilton, OH 45011.  Phone:

Serve City: 622 East Ave. Hamilton, OH 45011.  Phone:

Hope House Mission: 1001 Grove Street, Middletown OH 45044. Phone:

YWCA Hamilton (Shelter for Women, Must have Mental Health Diagnosis): 1570 Grand Boulevard, Hamilton, OH 45011, Phone: .  24 Hour Crisis Hotline: 1-

Family Resource Center: 5445 College Corner Pike, Building 2, Oxford, OH 45056.  Phone: .  Hours: Monday- Friday 9am-1pm.

VA Emergency Resources

The Cincinnati VA is located at 3200 Vine Street, Cincinnati, Ohio 45202

The Veterans Justice Outreach Program (VJO) can advise on how to assist Veterans in crisis and help facilitate access to care within the VA health care system. 

To contact the VJO program please click here. 

Cincinnati VA Psychiatric Evaluation Center (PEC):  513-276-0975

Staffed 7 days/week from 7 a.m.-11 p.m. 

Provides acute psychiatric evaluation/screening to determine appropriate level of care and psychiatric intervention.

Cincinnati VA Emergency Room:  Direct Line 513-487-7070

Staffed 24 hours/day 365 days a year.  All traumas should be diverted to a trauma facility.

Cincinnati VA Police:

emergency -   513-475-6591   or    513-861-3100 ext. 204333

non-emergency - 513-861-3100 ext. 204173

Cincinnati VA Medical Center, 3200 Vine St., Cincinnati, OH.  45220 (Use entrance facing Vine St. with covered ambulance bay; police department located directly inside the sliding glass doors to the right).

Please alert VA Police as appropriate when transporting a Veteran to the VA Medical Center 

Veterans Crisis Line:  988 and Press 1, or text to 838255

Free, confidential support for Veterans in crisis and their families and friends.  Available to anyone, even if not registered with VA or enrolled in VA health care.

Crisis Response Resources

*Help is available 24/7 through the Clermont and Brown County Crisis Hotline and Mobile Crisis at (513) 528-SAVE (7283). 

The Hotline is staffed by trained and licensed mental health providers who can assist with connection to needed services.

Homeless Services  

Central Access Point (CAP) Helpline (513-381-SAFE) assists community members experiencing homelessness or at risk of homelessness. They can access information about services, check for space in emergency shelters, and be placed into housing programs.

VA Emergency Resources

The Cincinnati VA is located at 3200 Vine Street, Cincinnati, Ohio 45202

The Veterans Justice Outreach Program (VJO) can advise on how to assist Veterans in crisis and help facilitate access to care within the VA health care system. 

To contact the VJO program please click here. 

Cincinnati VA Psychiatric Evaluation Center (PEC):  513-276-0975

Staffed 7 days/week from 7 a.m.-11 p.m. 

Provides acute psychiatric evaluation/screening to determine appropriate level of care and psychiatric intervention.

Cincinnati VA Emergency Room:  Direct Line 513-487-7070

Staffed 24 hours/day 365 days a year.  All traumas should be diverted to a trauma facility.

Cincinnati VA Police:

emergency -   513-475-6591   or    513-861-3100 ext. 204333

non-emergency - 513-861-3100 ext. 204173

Cincinnati VA Medical Center, 3200 Vine St., Cincinnati, OH.  45220 (Use entrance facing Vine St. with covered ambulance bay; police department located directly inside the sliding glass doors to the right).

Please alert VA Police as appropriate when transporting a Veteran to the VA Medical Center 

Veterans Crisis Line:  988 and Press 1, or text to 838255

Free, confidential support for Veterans in crisis and their families and friends.  Available to anyone, even if not registered with VA or enrolled in VA health care.

Crisis Response Resources

Help is available 24/7 through the Clermont and Brown County Crisis Hotline and Mobile Crisis at (513) 528-SAVE (7283).  

The Hotline is staffed by trained and licensed mental health providers who can assist with connection to needed services.

Greater Cincinnati Behavioral Health

Each day, we connect with people who are struggling to be well, both in mind and body. We work with them in our multiple office locations and residential facilities, as well as in the community—whether that be on street corners, in workplaces, or in their homes.

​ for general information
 for Open Access hours

Homeless Services

Central Access Point (CAP) Helpline (513-381-SAFE) assists community members experiencing homelessness or at risk of homelessness. They can access information about services, check for space in emergency shelters, and be placed into housing programs.

Clermont County Community Services

This agency oversees many of our assistance programs as well as our local shelter.

James Sauls Homeless Shelter - 513.732.6464 2403 Old State Route 32; Batavia, OH 45103

Website: http://www.cccsi.org/shelter.html

• Shelter for Individuals and Families; Operated by Clermont County Community Services 

• Three meals and laundry service provided free of charge 

• Once a person enters the shelter, they must adhere to standards including a curfew, no drugs or alcohol, and must obtain employment within one week or show social security benefits are available 

• Case Management services are provided to assist clients with goals and obtaining housing Financial Assistance is available for rent and security deposits for persons exiting the shelter 

• LOS is 60 da 

Community Services

UC Psychiatric Emergency Services (PES):

3200 Burnet Ave., Cincinnati, Ohio 45229

Provides 24/7 care to patients in crisis with psychiatric emergencies in a dedicated psychiatric emergency room.

UC Mobile Crisis: Direct Line

Mobile Crisis staffed from 8:30 a.m.-midnight; calls after midnight roll to the Mental Health Access Point (MHAP) line and communicated to Mobile Crisis staff the next day.

Mental Health Access Point Crisis Stabilization Center (CSC):

Medically monitored facility that provides an alternative or a step-down to psychiatric hospitalization for those with moderate to high risk acute active psychiatric conditions. Provides 24/7 services.

Talbert House Crisis Hotline: (24/7)

or text to 839863

Recovery Health Access Center:

:  Access to alcohol and substance abuse crisis care.

Homeless Services

Cincinnati VA Community Outreach Division (COD):  

909 Vine St., Cincinnati, OH. 45202

Provides resources for emergency, transitional, and long-term housing assistance; medical services for non-emergent health issues available on-site.  Open from 8 a.m.-4:30 p.m. 

Emergency Shelters:

Ohio: 

David and Rebecca Barron Center for Men:

(Formerly known as the Drop Inn Center; Veterans Dorm on-site). 

411 Gest Street; Cincinnati, OH.  45203

Women's Shelter

Eshter Marie Hatton Center for Women 

2499 Reading Road, Cincinnati, OH 45202

Ensures homeless 

Kentucky:

Fair Haven Rescue Mission:

Shelter for Homeless men 19 years or older; must have a picture ID

260 Pike Street, Covington, KY.  41012 (M-F 9 a.m.-5 p.m.)

Welcome House: 

Homeless shelter housing up to 10 Veterans

205 W. Pike Street, Covington, KY.  41011

Office M-F 9 a.m.-4:30 p.m.; Walk-in hrs. 9 a.m.-12 p.m. & 2-4 p.m.

VA Emergency Resources

The Cincinnati VA is located at 3200 Vine Street, Cincinnati, Ohio 45202

The Veterans Justice Outreach Program (VJO) can advise on how to assist Veterans in crisis and help facilitate access to care within the VA health care system. 

To contact the VJO program please click here. 

Cincinnati VA Psychiatric Evaluation Center (PEC):  513-276-0975

Staffed 7 days/week from 7 a.m.-11 p.m. 

Provides acute psychiatric evaluation/screening to determine appropriate level of care and psychiatric intervention.

Cincinnati VA Emergency Room:  Direct Line 513-487-7070

Staffed 24 hours/day 365 days a year.  All traumas should be diverted to a trauma facility.

Cincinnati VA Police:

emergency -   513-475-6591   or    513-861-3100 ext. 204333

non-emergency - 513-861-3100 ext. 204173

Cincinnati VA Medical Center, 3200 Vine St., Cincinnati, OH.  45220 (Use entrance facing Vine St. with covered ambulance bay; police department located directly inside the sliding glass doors to the right).

Please alert VA Police as appropriate when transporting a Veteran to the VA Medical Center 

Veterans Crisis Line:  988 and Press 1, or text to 838255

Free, confidential support for Veterans in crisis and their families and friends.  Available to anyone, even if not registered with VA or enrolled in VA health care.

Community Crisis Resources

Warren County Crisis Hotline www.mhrsonline.org 

Trained crisis counselors available 24/7. Mental Health response team as an alternative to calling 9-1-1.

Abuse & Rape Crisis Shelter www.arcshelter.com

Immediate response, shelter, counseling, and care to domestic abuse victims. 

Crisis Text Line “4HOPE” to 741 741 www.crisistextline.org 

No cost (standard text rates apply) 24/7 crisis counselors provided anywhere in the U.S. 

Warren County Developmental Disabilities Crisis Line

Homeless Services

Central Access Point (CAP) Helpline (513-381-SAFE) assists community members experiencing homelessness or at risk of homelessness. They can access information about services, check for space in emergency shelters, and be placed into housing programs.

Interfaith Hospitality Network of Warren County – Family Shelter 203 E. Warren Street., Lebanon OH 45036 Contact by phone. Shelter and meals are provided for individuals and families who are transient or in need of emergency place to stay for short period of time.

South Lebanon-

Warren County Emergency Shelter, “Bernie’s Place” 204 Mary Ellen Street, S. Lebanon OH 45065 Contact by phone. Emergency shelter facility for adults. Residents can stay up to 90 days and must be both a Warren County resident and homeless upon entry.

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