Norwood VA Clinic
Our outpatient clinic provides primary care and specialty health services, including mental health care, family counseling, nutrition education, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Norwood VA Clinic.
Location and contact information
Address
4600 Smith Road, Central Station, Suite A6
Norwood, OH 45212-2784
Phone numbers
Main phone:
VA health connect:
Facility hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 7:30 a.m. to 4:00 p.m.
- Tue: 7:30 a.m. to 4:00 p.m.
- Wed: 7:30 a.m. to 4:00 p.m.
- Thu: 7:30 a.m. to 4:00 p.m.
- Fri: 7:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Shuttle services
Coming soon!
Local transportation services
Coming soon!
Other services
Coming soon!
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Cincinnati health care
Health services offered here
Select a topic to learn more.
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Community Outreach Division helps Veterans who are homeless or at risk of becoming homeless due to financial hardship, disability, substance use issues, mental health challenges or Veterans transitioning from jail. We offer several ways to initiate services and determine eligibility. Our location at 909 Vine Street operates as a walk-in clinic, where we have an Office on Duty (OOD), Monday-Friday 8:00-4:30 to assist with any questions or concerns that staff or Veterans may have. Veterans can walk in during business hours or call
You can also contact the National Hotline “Help for Homeless Veterans” at 1-
We are able to help with the following services:
- Help contacting Central Access Point (CAP) line
(SAFE) for immediate shelter and/or transitional housing options. - Complete referral to Housing and Urban Development-Veteran Affairs Supportive Housing (HUD-VASH) for permanent housing.
- Referral to H-PACT clinic, Cincinnati VAMC or nearest CBOC clinic for medical care.
- Referral to Mental Health Services.
- Referral to treatment or Substance Abuse Counselor.
- Referral to community partners to assist with financial support to prevent homelessness.
- Referral to Veteran Justice Outreach if appropriate.
- Referral to Employment Services-can help find jobs, completing resumes, interview skills, etc.
- Referral to community partners if not eligible for VA healthcare.
The following locations for the Community Outreach Division are listed below. Available at these locations:
Community Outreach Division-909 Vine Street, Cincinnati, OH 45202
Homeless-Patient Aligned Care Team (H-PACT)-907 Vine Street, Cincinnati, OH 45202
Norwood VA Clinic-4600 Smith Road, Central Station, Suite A6, Norwood, OH
Fort Thomas Clinic-1000 South Fort Thomas Avenue, Fort Thomas, KY 41075
The Community Outreach Division serves the entire catchment areas of the Cincinnati VAMC (Indiana, Ohio, and Northern Kentucky).
Community Outreach Directory:
Nicole Michaelson, LISW-S
Community Outreach Division Director
Cincinnati VA Medical Center
Phone:
Email: Nicole.michaelson@va.gov
Josh Runtenelli, LISW-S, LICDC-CS
Substance Use Disorder (SUD)/Health Care for Homeless Veterans (HCHV)/
Grant and Per Diem (GPD) Social Worker Program Coordinator
Community Outreach Division
Cincinnati VA Medical Center
Phone:
Email: Joshua.runtenelli@va.gov
LeQuita Potter, LISW-S, LICDC-CS
HUD-VASH Coordinator
Community Outreach Division
Cincinnati VA Medical Center
Phone:
Email: Lequita.potter@va.gov
Ramona “Leigh” Mansell, LISW-S
HUD-VASH Supervisor
Community Outreach Division
Cincinnati VA Medical Center
Phone:
Email: Ramona.mansell@va.gov
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:
- Counseling
- Psychiatric care
- Walk-in care
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Cincinnati health care
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Whole health
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Discover What Matters to You. Live Whole Health!
Whole Health is an approach to healthcare that empowers and equips people to take charge of their health and well-being and to live their life to the fullest.
The Whole Health System includes conventional treatment, complimentary and integrative health approaches, and supports for self-healing and self-care. The Cincinnati VA is making a shift to focus not only on “what’s the matter” and include what matters most to each Veteran. Instead of focusing only on problems, the focus expands to explore what matters to a person and why they want their health in the first place . This focus on values changes everything. It helps to individualize care using a personalized health plan. It leads both Veterans and clinicians to be more engaged. Our goal is to achieve optimal health and well-being.
There are several components to the Whole Health System:
1 . The Pathway— Whole Health Partners and Coaches work with Veterans and caregivers to explore their mission, aspiration, and purpose, and begin their overarching personal health plan.
· Red Vest Ambassadors share about Whole Health in the hospital Welcome Center near the revolving doors.
· New patients are invited to the Red Carpet Welcome session where they learn how to navigate the VA, including pharmacy, after-hours needs, My HealtheVet, and Whole Health. They receive a comprehensive guide to the Cincinnati VA, The New Enrollee Handbook. Any Primary Care scheduler can schedule a Red Carpet Welcome session.
· Whole Health Coaches are available in Primary Care to support PACT teams to engage Veterans in Personalized Health Planning. Veterans can ask their PACT team to connect them to a Whole Health Coach.
· The Whole Health Group, a 9 week series, is available to all Veterans to help them "Take Charge of Their Life and Health!" Veterans can request this group by calling
2. Wellness Strength for Life— With a focus on self-care, skill building and support, this group-based program is open to all Veterans, no diagnosis needed. Veterans and caregivers create a personal health plan in an orientation session. Services include proactive, complimentary and integrative health (CIH) approaches such as stress reduction, yoga, tai chi, mindfulness, nutrition, creative arts, and health coaching. Clinician referrals (Wellness Strength for Life Consult) and self-referrals are welcomed. To learn more, Veterans may call
3. Whole health Clinical Care—Clinicians are trained in Whole Health and incorporate complementary and integrative health approaches based on the Veteran’s personal health plan. Care is grounded in a healing relationship. This approach is very effective for Veterans with complex conditions, such as chronic pain and the invisible wounds of war. Additionally, the whole health approach improves access and supports Veteran partnership with primary care.
4. Employee Whole Health—The VA recognizes the challenges of caregiving and supports employees to strive for optimal health and work-life balance. Employees who are able to Live Whole Health are resilient and serve as great role models to colleagues and Veterans.