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Homeless Veterans Program

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

The Community Outreach Division helps Veterans who are homeless or at risk of becoming homeless due to financial hardship, disability, substance use issues, mental health challenges or Veterans transitioning from jail. We offer several ways to initiate services and determine eligibility.   Our location at 909 Vine Street operates as a walk-in clinic, where we have an Office on Duty (OOD), Monday-Friday 8:00-4:30 to assist with any questions or concerns that staff or Veterans may have.  Veterans can walk in during business hours or call 513-977-6800 and ask to speak to the OOD.

You can also contact the National Hotline “Help for Homeless Veterans” at 1-877-424-3838 for referral to VA in your catchment area. The number is available 24/7.


  • Help contacting Central Access Point (CAP) line 513-381-7233 (SAFE) for immediate shelter and/or transitional housing options.
  • Complete referral to Housing and Urban Development-Veteran Affairs Supportive Housing (HUD-VASH) for permanent housing.
  • Referral to H-PACT clinic, Cincinnati VAMC or nearest CBOC clinic for medical care.
  • Referral to Mental Health Services.
  • Referral to treatment or Substance Abuse Counselor.
  • Referral to community partners to assist with financial support to prevent homelessness.
  • Referral to Veteran Justice Outreach if appropriate.
  • Referral to Employment Services-can help find jobs, completing resumes, interview skills, etc.
  • Referral to community partners if not eligible for VA healthcare.

Community Outreach Locations

Community Outreach Division-909 Vine Street, Cincinnati, OH 45202

Homeless-Patient Aligned Care Team (H-PACT)-907 Vine Street, Cincinnati, OH 45202

Norwood VA Clinic-4600 Smith Road, Central Station, Suite A6, Norwood, OH 45212-2784

Fort Thomas Clinic-1000 South Fort Thomas Avenue, Fort Thomas, KY 41075

Community Outreach Contact Information

Nicole Michaelson, LISW-S

Community Outreach Division Director

Cincinnati VA Medical Center

Phone: 513-977-6807



Josh Runtenelli, LISW-S, LICDC-CS

Substance Use Disorder (SUD)/Health Care for Homeless Veterans (HCHV)/

Grant and Per Diem (GPD) Social Worker Program Coordinator

Community Outreach Division

Cincinnati VA Medical Center

Phone: 513-446-3826



LeQuita Potter, LISW-S, LICDC-CS

HUD-VASH Coordinator

Community Outreach Division

Cincinnati VA Medical Center

Phone: 513-977-6829



Ramona “Leigh” Mansell, LISW-S

HUD-VASH Supervisor

Community Outreach Division

Cincinnati VA Medical Center

Phone: 513-977-6803


Homeless and Low-Income Resource Guide 9th Edition, click link below