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Contact us

Find phone numbers and contact information at Columbia VA Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Columbia South Carolina health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at Columbia VA Health Care System.

Mailing address

Columbia VA Health Care System
Wm. Jennings Bryan Dorn VA Medical Center

6439 Garners Ferry Road
Columbia, SC 29209-1638

Main phone numbers

Local: 803-776-4000
Toll-free: 800-293-8262

To use TeleType for the Deaf (TTY) services: 711

Addiction and substance abuse treatment
803-776-4000, ext. 56397

Advice nurse
803-647-5829

Anderson VA Clinic
864-224-5450

Audiology and speech
WJB Dorn VAMC – 803-695-6810
Anderson VA Clinic – 864-224-5450
Greenville VA Clinic – 864-299-1600

Caregiver support
803-776-4000, ext. 56777

COVID-19 Vaccine Appointment
803-776-4000, ext. 52873

Florence VA Clinic
843-292-8383

Greenville VA Clinic
864-299-1600

Homeless Veteran care
WJB Dorn VAMC – 803-776-4000, ext. 57887
Greenville VA Clinic – 864-299-1600, ext. 22755

LGBT Veteran care
803-776-4000, ext. 57329

Minority Veteran care
803-776-4000, ext. 55013

Optometry
WJB Dorn VAMC – 803-776-4000, ext. 55122
Greenville VA Clinic – 864-299-1600, exts. 22713/22725

Orangeburg VA Clinic
803-533-1335

Orthopedics
803-776-4000, exts. 57054/57308

Patient advocates
803-776-4000, ext. 56937
Toll free – 800-293-8262

Pharmacy
803-776-4000

Physical therapy, occupational therapy and kinesiotherapy
803-776-4000, exts. 54815/56202

Public Affairs Office
803-776-4000, ext. 56519

Rock Hill VA Clinic
803-366-4848

Sleep medicine
Appointments – 803-695-7672
CPAP technical support – 803-776-4000, exts. 56299/56354

Social work
803-776-4000, exts. 54415/56267

Spartanburg VA Clinic
864-562-7025

Sumter VA Clinic
803-938-9901

Voluntary Service
WJB Dorn VAMC – 803-776-4000, ext. 56780

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the Columbia South Carolina VA Healthcare System.

Phone: 803-776-4000, ext. 56519
Email: vhacmsdornpa@va.gov

After hours or on weekends, call the operator at 803-776-4000 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Columbia South Carolina

Email: Coming soon!
Fax: Coming soon!
Mail:

Columbia VA Health Care System
Health Information Management Section (HIMS)
Business Office Service Release of Information (136)
6439 Garners Ferry Road
Columbia, South Carolina 29209

For questions about your request to Columbia VA Health Care System 

Phone: 803-776-4000, ext. 57734.

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at vhacmsdornpa@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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