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VA Durham health care
facility operating statuses and emergency information.
Situation updates and information
Situation update
Tuesday, Dec 14, 12:00 p.m. EST
Durham VA Visitors Guide
Durham VA Healthcare System has updated our visitor guidelines based on CDC recommendations and our infectious disease experts to keep you and your loved ones safe. Let us know if you have any questions.
- ALL VISITORS
- Wear a mask at all times even if you are vaccinated
- Please follow all signs & floor labels to stay more than 6 feet from another person
- Wash your hands or use alcohol hand scrub when you enter the hospital and each time you go in and out of a room
- Go straight to the area you are visiting and leave when you are finished
- Visitors that are not able to follow safety guidelines may be asked to leave
- Visitors should be age 12 or older
- Outpatient Areas
- You may have 1 companion with you
- Emergency Department
- You can work with your care team to choose 1 specific visitor
- Hospital Medical/Surgical Wards and ICU
- Visitation is from 8am to 8pm for up to 2 visitors per room
- Work with your provider and nurse if you feel you need an exception to these guidelines
- All patients must wear a mask while a visitor is in the room
- You may have a drink but please avoid eating in Veteran rooms
- Inpatient Mental Health (PARC)
- Visitors must be approved in advance
- Call the care team to arrange a visit: 919-286-0411 ext. 17-5677, or ext. 17-7524, or ext. 17-4933
- You may have 1 or 2 visitors for 45 minutes
- Appointments are Mon-Fri at 4pm, 6pm, or 7pm; Sat-Sun at 1pm, 2pm, or 4pm
- Visits will not be extended for late arrivals
- Please lock your belongings in your vehicle; items brought into the hospital will be placed in lockers before visitors may enter the PARC unit
- Community Living Center (CLC)
- CLC has specific visitor guidelines
- Please check with CLC staff to learn more about these guidelines
Emergency information
Patient resources
Emergency: 911
Veterans Crisis Line: 988, select 1
24-hour nurse: 888-878-6890
Change your appointment: 919-286-0411 or 888-878-6890, select 2
Media inquiries: 919-286-6986
National Veterans Helpline: 800-507-4571
Patient locator: 919-286-0411 or 888-878-6890
Pharmacy refill: 919-286-0411 or 888-878-6890
Staff locator: Not available
Telephone care: 919-286-0411 or 888-878-6890