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Operating status

VA Durham health care facility operating statuses and emergency information.

Situation updates and information

Situation update

Tuesday, Dec 14, 12:00 p.m. EST

Durham VA Visitors Guide


Durham VA Healthcare System has updated our visitor guidelines based on CDC recommendations and our infectious disease experts to keep you and your loved ones safe. Let us know if you have any questions.


    • Wear a mask at all times even if you are vaccinated
    • Please follow all signs & floor labels to stay more than 6 feet from another person
    • Wash your hands or use alcohol hand scrub when you enter the hospital and each time you go in and out of a room
    • Go straight to the area you are visiting and leave when you are finished
    • Visitors that are not able to follow safety guidelines may be asked to leave
    • Visitors should be age 12 or older


  • Outpatient Areas
    • You may have 1 companion with you


  • Emergency Department
    • You can work with your care team to choose 1 specific visitor


  • Hospital Medical/Surgical Wards and ICU
    • Visitation is from 8am to 8pm for up to 2 visitors per room
    • Work with your provider and nurse if you feel you need an exception to these guidelines
    • All patients must wear a mask while a visitor is in the room
    • You may have a drink but please avoid eating in Veteran rooms


  • Inpatient Mental Health (PARC)
  • Visitors must be approved in advance
  • Call the care team to arrange a visit: 919-286-0411 ext. 17-5677, or ext. 17-7524, or ext. 17-4933
  • You may have 1 or 2 visitors for 45 minutes
  • Appointments are Mon-Fri at 4pm, 6pm, or 7pm; Sat-Sun at 1pm, 2pm, or 4pm
  • Visits will not be extended for late arrivals
  • Please lock your belongings in your vehicle; items brought into the hospital will be placed in lockers before visitors may enter the PARC unit


  • Community Living Center (CLC)
    • CLC has specific visitor guidelines
    • Please check with CLC staff to learn more about these guidelines



Facility operating statuses

Durham VA Medical Center
Normal services and hours
Brier Creek VA Clinic
Facility notice
This location DOES NOT offer COVID-19 vaccines.
Clayton-East Raleigh VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Visitors are welcome.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Durham County VA Clinic
Normal services and hours
Greenville VA Clinic
Normal services and hours
Hillandale Road VA Clinic
Normal services and hours
Morehead City VA Clinic
Normal services and hours
Raleigh III VA Clinic
Normal services and hours
Raleigh VA Clinic
Normal services and hours
Wake County VA Clinic
Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 888-878-6890

Change your appointment: 919-286-0411 or 888-878-6890, select 2

Media inquiries: 919-286-6986

National Veterans Helpline: 800-507-4571

Patient locator: 919-286-0411 or 888-878-6890

Pharmacy refill: 919-286-0411 or 888-878-6890

Staff locator: Not available

Telephone care: 919-286-0411 or 888-878-6890