Contact us
Find phone numbers and contact information at VA Eastern Colorado Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Eastern Colorado health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Eastern Colorado health care.
Mailing address
Rocky Mountain Regional VA Medical Center
1700 N Wheeling Street
Aurora, CO 80045
Map of Eastern Colorado campus
Phone: 303-399-8020
Main phone numbers
Local: 303-399-8020
Toll-free: 888-336-8262, ext. select 0
To use TeleType for the Deaf (TTY) services: dial 711
A – F
Community Care:
CPAP Supply Line:
Eligibility & Enrollment:
Fisher House:
G – M
Human Resources:
Lodging:
N – Z
Nurse Help Line:
Pharmacy:
Police:
Privacy:
Scheduling:
Travel Office:
Women’s Health Program Manager:
Volunteers (Center for Development & Civic Engagement):
Media and press
The public affairs office assist local media with queries, interview requests, and expert information about the VA Eastern Colorado Health Care System. Patients seeking direct assistance with their health care should use Secure Messaging to reach out to their care team or VA ECHCS patient advocates.
Phone: 720-364-4102
Email: vhaechpao@va.gov
After hours or on weekends, call the operator at 303-399-8020 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Eastern Colorado
Email: ECHCS.FOIA@va.gov
Fax: 720-723-6010
Mail:
Privacy/FOIA Office
Mail Code: A2-00F
1700 N Wheeling St
Aurora CO 80045
In Person: You may drop off a request or obtain a request form in the Business Office, with the Release of Information clerk in Booth 4
Phone: 720-723-6765 or 720-723-7701 or 719-227-4043
Additional FOIA request information
More information about VA FOIA requests
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our public affairs office at vhaechpao@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018