Make an appointment

Please bring the following to your appointment:

• Your Veteran Health ID Card (VHIC). If this is your first appointment, we can help you get your picture taken for your card.
• Cards for any other types of health coverage you may have (like Medicare, Medicaid, TRICARE, or private insurance plan).
• Your appointment confirmation letter.
• List of your current medications including prescriptions, over-the-counter medicines, vitamins, and any herbal supplements.

Yes, we’ll send you a reminder by phone about your appointment date, time, and location. If you have more than one appointment on the same day, you'll get a phone call for each appointment.

If you want to get reminders by text message

You'll need to sign up to opt in to this service. Visit the  patient registration office at our Eastern Colorado location. This service is free, but standard messaging rates from your mobile service provider may apply.

Once you sign up to receive text message reminders, you’ll no longer receive reminders by phone call.

If you have more than one appointment on the same day, you'll get one text reminder for all appointments. You can't cancel or reschedule appointments using our text message reminder service.

Please call the clinic where your appointment is scheduled, so we can give the appointment time to another Veteran.

• For appointments at Eastern Colorado:  888-336-8262, select 2
• For mental health (behavioral health) appointments: 720-723-7310
• For appointments at any of our outpatient clinics: Call the clinic where you scheduled the appointment. 

If you miss your appointment without letting the clinic know ahead of time, we'll consider you a "no show" and you'll need to reschedule your appointment.

You can also cancel some appointments online.

Please call us as soon as you can. If you arrive more than 20 minutes late without calling ahead of time, we may have to reschedule your appointment. 

• For appointments at Eastern Colorado:  888-336-8262, select 2
• For mental health (behavioral health) appointments: 720-723-7310
• For appointments at any of our outpatient clinic: Call the clinic where you scheduled the appointment. 

Have you heard about VetText, a new way to get information about sooner Primary Care appointment and certain specialty care clinics?

 You may see texts from VetText (phone # 53079) asking you if you would like to reschedule one of your future appointments to an earlier date. When this happens, other veterans might also be receiving the same offer. You may respond to the text in one of four ways: 

(1) Type “Reschedule.” If you are the first to respond to the reschedule offer, you will get that new appointment, and the one you had before will be cancelled. 

(2) Type “Keep” to keep your appointment. If other openings arise to reschedule that appointment, you won’t be notified. 

(3) No response: You will continue to receive reschedule offers. 

(4) Type “PASS.” That way you won’t get future offers to reschedule. How can you get an sooner primary care appointment? When you make your appointment, tell your scheduler that you would like a sooner appointment if one becomes available. If you have questions, call Option 2.