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Contact us

Find phone numbers and contact information at VA Eastern Kansas Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Eastern Kansas health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Eastern Kansas health care.

Mailing address

Colmery-O'Neil Veterans' Administration Medical Center
2200 Southwest Gage Boulevard
Topeka, KS 66622

Dwight D. Eisenhower Department of Veterans Affairs Medical Center
4101 4th Street Trafficway
Leavenworth, KS 66048

Main phone numbers

Colmery-O'Neil Veterans' Administration Medical Center

Dwight D. Eisenhower Department of Veterans Affairs Medical Center

To use TeleType (TTY) services: dial 711.

See suggestions for omission on the phone directory.

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Eastern Kansas Healthcare System.

Phone: 785-350-4386
Email: Coming soon!

After hours or on weekends, call the operator at 785-350-3111 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Eastern Kansas 

If you are being seen at the Colmery-O'Neil Veterans' Administration Medical Center or at one of these Community-Based Outreach Clinics:

  • Platte City VA Clinic
  • Chanute VA Clinic
  • Fort Scott VA Clinic
  • Garnett VA Clinic
  • Lawrence VA Clinic
  • Lieutenant General Richard J. Seitz Community-Based Outpatient Clinic

Then you may mail or fax your request to:

Email: Coming soon!
Fax: 785-350-4714
Mail:

VA Eastern Kansas Healthcare System
Attn: Release of Information Office
Release of Information Office
2200 Southwest Gage Boulevard
Topeka, KS 66622

If you are being seen at the Dwight D. Eisenhower Department of Veterans Affairs Medical Center, the St. Joseph VA Clinic, or the Wyandotte County VA Clinic, you may mail or fax your request to:

Email: Coming soon!
Fax: 913-758-4103
Mail:

VA Eastern Kansas Healthcare System
Attn: Release of Information Office
Release of Information Office
4104 S. 4th Street
Leavenworth, KS 66048

For questions about your request to VA Eastern Kansas 

  • Colmery-O'Neil Veterans' Administration Medical Center: 785-350-4407
  • Dwight D. Eisenhower Department of Veterans Affairs Medical Center: 913-682-2000, ext. 52360

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at EKHCSWebmaster@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018