Skip to Content
Learn what the PACT Act means for your VA benefits

VA mobile check-in for appointments

image of a man using his phone to check in to his doctors appointment

Veterans, did you know that you can now check-in to your VA appointments from your smartphone?

Just scan the QR code or text “check in” to the phone number provided on the mobile check-in poster in the check-in area. Select the link sent to you and then enter your last name and the last 4 digits of your social security number.

You may be asked to review your contact information, emergency contact, and next-of-kin. If all are correct, press yes to confirm. Check in for your appointment with the blue “Check in now” button. If you answer no to any of the above questions, you must check in with a staff member.

No internet connection or prefer not to use the mobile app? That’s okay. Our staff are still available to personally check you in for your appointment and to answer any questions. Check-in is the same whether you complete the process with mobile check-in or a staff member.

Using the mobile check-in on the day of your appointment helps you avoid potential lines at the check-in desk.

After confirming your text appointment reminder, you may receive a link for pre-check-in.

Pre-check-in allows you to review your contact information, emergency contact and next-of-kin up to seven days before your appointment. Use pre-check-in for more privacy and to save time at the medical facility.

After you’ve finished mobile check-in, you’re all set. Have a seat and a VA staff member will come get you.

If you need to update your insurance coverage, contact, or other information, check in with a staff member instead.


See all stories