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Health services

VA El Paso Healthcare System offers a wide range of health, support, and facility services for Veterans in southwest Texas and Doña Ana County, New Mexico. Click on a service below for more details like which clinic or medical center offers that service.

Primary care

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Available at these locations

Care we provide at VA El Paso health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Available at these locations

Care we provide at VA El Paso health care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • women's health care
  • Radiology
  • Social services
  • Telehealth
Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Available at these locations

Care we provide at VA El Paso health care

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women's health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Available at these locations

Care we provide at VA El Paso health care

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Available at these locations

Care we provide at VA El Paso health care

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Call our Veterans Crisis Line at 800-273-8255 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Available at these locations

Care we provide at VA El Paso health care

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Specialty care

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Available at these locations

Care we provide at VA El Paso health care

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Available at these locations

Care we provide at VA El Paso health care

We provide long-term care to help you and your family when you're dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking

The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.

Available at these locations

Care we provide at VA El Paso health care

At various points in our lives, all of us suffer from a lack of sleep. But, if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. We can help. Our sleep specialists can:

  • Diagnose and treat sleep apnea and other sleep disorders
  • Monitor your blood oxygen levels and heart rate
  • Study your brain waves during sleep
  • Evaluate possible causes for your excessive sleepiness
  • Conduct sleep tests performed at home or in the lab
  • Work with your doctors if you need surgery or dental appliances to help you get a good night's sleep

Social programs and services

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Available at these locations

Care we provide at VA El Paso health care

If you're a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren't already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Available at these locations

Care we provide at VA El Paso health care

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Available at these locations

Care we provide at VA El Paso health care

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Available at these locations

Care we provide at VA El Paso health care

If you're a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans' needs
  • Meet minority Veterans' needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Available at these locations

Care we provide at VA El Paso health care

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

Available at these locations

Care we provide at VA El Paso health care

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA's disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)

Learn more about VA Health Registry

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Available at these locations

Care we provide at VA El Paso health care

We can help you readjust to civilian life if you're returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Other services

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Available at these locations

Care we provide at VA El Paso health care

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

If you have to travel far for care, we may be able to reimburse (repay) you for travel expenses. We can also help arrange transportation for getting to and from your VA appointment.

Available at these locations

Care we provide at VA El Paso health care

If you're traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).

  • Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
  • Mileage reimbursement debit cards

Learn more about VA travel pay reimbursement