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Patient Advocates

The patient advocates at VA Finger Lakes Healthcare System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Amy Enderle

Patient Advocate – Rochester Calkins VA Clinic

VA Finger Lakes health care

Phone: 585-463-2653

Email: Amy.Enderle@va.gov

Photo of John Fiero

John Fiero

Patient Advocate

VA Finger Lakes health care

Phone: 585-393-7612

Email: John.Fiero@va.gov

Lisa Lyke

Patient Advocate – Bath

VA Finger Lakes health care

Phone: (607) 664-4797

Email: Lisa.Lyke@va.gov

Care we provide at VA Finger Lakes Healthcare System

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights