Find phone numbers and contact information at VA Greater Los Angeles Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Access your medical records online or request a copy of your records from our Release of Information office.
Pay your VA Greater Los Angeles health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Greater Los Angeles health care.
West Los Angeles VA Medical Center
11301 Wilshire Boulevard
Los Angeles, CA 90073
Main phone numbers
Toll-free: Coming soon!
To use TeleType for the Deaf (TTY) services: 711
A – F
Audiology and Speech Pathology
310-478-3711 , ext.44400
Bioethics Consultation Service
Cancer Center Research
310-478-3711 , ext. 39322
Former Prisoners of War (FPOW) Advocate
310-478-3711 , ext. 43325
G – M
818-891-7711, ext. 39311
310-478-3711, ext. 44783/48009
Lesbian, Gay, Bisexual and Transgender Veteran Care
310-478-3711, ext. 47627/41937
818-891-7711, ext. 32090
N – Z
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Greater Los Angeles Healthcare System.
After hours or on weekends, call the operator at 310-478-3711 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Greater Los Angeles Healthcare System
Email: Coming soon!
16111 Plummer Street (136D2)
North Hills CA 91343-2036
For questions about your request to VA Greater Los Angeles Healthcare System
Phone: 818-891-7711, ext. 32441
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to email@example.com instead of VA Greater Los Angeles.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at VHAGLAPublicAffairs@va.gov
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018