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Contact us

Find phone numbers and contact information at VA Greater Los Angeles Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Greater Los Angeles health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Greater Los Angeles health care.

Mailing address

West Los Angeles VA Medical Center
11301 Wilshire Boulevard
Los Angeles, CA 90073

Main phone numbers

Local: 310-478-3711
Toll-free: Coming soon!

To use TeleType for the Deaf (TTY) services: 711

A – F



Asbestos Cancer 


Asbestos Lung Cancer


Audiology and Speech Pathology



310-478-3711 , ext.44400

Bioethics Consultation Service


COVID-19 Vaccines 


Cancer Center Research


Chaplain Service


310-478-3711 , ext. 39322



Former Prisoners of War (FPOW) Advocate

310-478-3711 , ext. 43325


N – Z



Physical Medicine and Rehabilitation Service


Pleural Effusion


Police Service



310-478-3711, ext. 44370

Social Work

310-478-3711, ext.46553

Thoracic Medical Oncology


Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Greater Los Angeles Healthcare System.

Phone: 310-268-3340

After hours or on weekends, call the operator at 310-478-3711 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Greater Los Angeles Healthcare System

Email: Coming soon!
Fax: 818-895-5836

VAGLAHS Sepulveda
Attn: ROI
16111 Plummer Street (136D2)
North Hills CA 91343-2036

For questions about your request to VA Greater Los Angeles Healthcare System

Phone: 818-891-7711, ext. 32441

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online:
Phone: 800-994-6610
Fax: 630-792-5636

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018