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Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines at a VA Greater Los Angeles health care facility.

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Phone refills (automated refill line)


Mail refills

Mail back the refill request form that comes with your prescription to the provided address.

Note: Please don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.

Pick up new prescriptions

You can pick up new prescription orders at one of our VA Greater Los Angeles health care pharmacies.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online, by phone or mail.

West Los Angeles VA Medical Center

Outpatient Pharmacy
Map of West Los Angeles VA Medical Center campus
Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m., & Saturday, 8:00 a.m. to 4:30 p.m.

Sepulveda VA Medical Center

Outpatient Pharmacy
Map of Sepulveda VA Medical Center campus
Hours: Monday through Friday, 9:00 a.m. to 5:30 p.m. 

Bakersfield VA Clinic

Prescription medication will no longer be available for pick up at Bakersfield VA Clinic, effective April 1, 2024. Veteran patients will instead be able to pick up prescription medications at pharmacies in the community or have them delivered to their homes. A pharmacist will still be available at Bakersfield VA Clinic to consult with patients and/or their caregivers regarding their prescribed medications.

Los Angeles VA Clinic

Outpatient Pharmacy
Map of Los Angeles VA Clinic campus
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. 

Contact us with questions about your prescriptions

Pharmacy support



Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

  • West Los Angeles VA Medical Center campus, Outpatient Pharmacy
  • Sepulveda VA Medical Center campus, Outpatient Pharmacy
  • Los Angeles VA Clinic campus, Outpatient Pharmacy