Skip to Content
Learn what the PACT Act means for your VA benefits

Operating status

VA Hines health care facility operating statuses and emergency information.

Facility operating statuses

Edward Hines Junior Hospital
Limited services and hours
Hines VA Hospital is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Aurora VA Clinic
Limited services and hours
Aurora VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Hoffman Estates VA Clinic
Limited services and hours
Hoffman Estates VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Joliet VA Clinic
Limited services and hours
Joliet VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Kankakee County VA Clinic
Limited services and hours
Kankakee VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

LaSalle VA Clinic
Limited services and hours
LaSalle VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Oak Lawn VA Clinic
Limited services and hours
Oak Lawn VA is available for virtual video/telephone care and in-person appointments. Due to COVID-19, face mask & screenings are required for clinic entry.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 708-202-3800

Change your appointment: 708-202-8387, select 3

Media inquiries: 708-202-5627

National Veterans Helpline: 800-507-4571

Patient locator: Not available

Pharmacy refill: 708-202-2375

Staff locator: Not available

Telephone care: 708-202-3800

  • Monday through Friday, 8:00 a.m. to 4:00 p.m. CT
  • Evenings and Weekends, Coming soon!