Operating status
Facility operating statuses
- Michael E. DeBakey Department of Veterans Affairs Medical Center
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Normal services and hours
Effective immediately, all of Houston VA’s facilities except Galveston and Texas City Outpatient Clinics will only require masks in areas that are identified as high risk.
Areas of the medical center currently identified as High Risk (including the associated waiting areas) will continue to require mandatory masking by all employees, Veterans and caregivers/visitors.
- Beaumont VA Clinic
-
Normal services and hours
Masking is now optional at the Beaumont VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Charles Wilson Department of Veterans Affairs Outpatient Clinic
-
Normal services and hours
Masking is now optional at the Charles Wilson VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Conroe VA Clinic
-
Normal services and hours
Masking is now optional at the Conroe VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Galveston County VA Clinic
-
Normal services and hours
- Everyone must wear a mask and practice physical distancing.
- We may screen you for COVID-19 symptoms at the entrance.
- Approved visitors only. Ask your care team who can visit.
- Ask your team about phone or video appointment options.
Check on Mondays for each facility’s latest guidelines.
- Katy VA Clinic
-
Normal services and hours
Masking is now optional at the Katy VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Kingwood VA Clinic
-
Normal services and hours
Masking is now optional at the Kingwood VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Lake Jackson VA Clinic
-
Normal services and hours
Masking is now optional at the Lake Jackson VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Richmond VA Clinic
-
Normal services and hours
Masking is now optional at the Richmond VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Sugar Land VA Clinic
-
Normal services and hours
Masking is now optional at the Sugar Land VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
- Texas City VA Clinic
-
Normal services and hours
- Everyone must wear a mask and practice physical distancing.
- We may screen you for COVID-19 symptoms at the entrance.
- Approved visitors only. Ask your care team who can visit.
- Ask your team about phone or video appointment options.
Check on Mondays for each facility’s latest guidelines.
- Tomball VA Clinic
-
Normal services and hours
Masking is now optional at the Tomball VA Clinic.
The following continue to apply:
- Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
- COVID-19 testing and vaccination support are available.
- Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
- VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Emergency information
Patient resources
Emergency: 911
Veterans Crisis Line: 988, select 1
24-hour nurse: 713-794-8985 or 800-639-5137
Change your appointment: 713-794-8985 or 800-639-5137
Media inquiries: 713-794-7349
National Veterans Helpline: 800-507-4571
Patient locator: 713-794-8736
Pharmacy refill: 713-794-7648 or 800-454-1062
Staff locator: 866-233-0152
Telephone care: 713-794-8985 or 800-639-5137
VA Police: 713-794-7106
Employee Helpline: 866-233-0152