Skip to Content
Learn what the PACT Act means for your VA benefits

Operating status

VA Houston health care facility operating statuses and emergency information.

Facility operating statuses

Michael E. DeBakey Department of Veterans Affairs Medical Center
Normal services and hours

Effective immediately, all of Houston VA’s facilities except Galveston and Texas City Outpatient Clinics will only require masks in areas that are identified as high risk.

Areas of the medical center currently identified as High Risk (including the associated waiting areas) will continue to require mandatory masking by all employees, Veterans and caregivers/visitors.  

Click here for Houston VA High Risk areas.

Beaumont VA Clinic
Normal services and hours

Masking is now optional at the Beaumont VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Charles Wilson Department of Veterans Affairs Outpatient Clinic
Normal services and hours

Masking is now optional at the Charles Wilson VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Conroe VA Clinic
Normal services and hours

Masking is now optional at the Conroe VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Galveston County VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Katy VA Clinic
Normal services and hours

Masking is now optional at the Katy VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Kingwood VA Clinic
Normal services and hours

Masking is now optional at the Kingwood VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Lake Jackson VA Clinic
Normal services and hours

Masking is now optional at the Lake Jackson VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Richmond VA Clinic
Normal services and hours

Masking is now optional at the Richmond VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Sugar Land VA Clinic
Normal services and hours

Masking is now optional at the Sugar Land VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.
Texas City VA Clinic
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Tomball VA Clinic
Normal services and hours

Masking is now optional at the Tomball VA Clinic. 

The following continue to apply:

  • Houston VA encourages staff and Veterans to wear masks and will provide masks to all at all sites of care.
  • COVID-19 testing and vaccination support are available.
  • Employees should not report to work with flu-like symptoms and should contact their supervisor to report any COVID-like illness.
  • VHA employees must mask if a Veteran, caregiver, or family member asks them to wear one.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 713-794-8985 or 800-639-5137

Change your appointment: 713-794-8985 or 800-639-5137

Media inquiries: 713-794-7349

National Veterans Helpline: 800-507-4571

Patient locator: 713-794-8736

Pharmacy refill: 713-794-7648 or 800-454-1062

Staff locator: 866-233-0152

Telephone care: 713-794-8985 or 800-639-5137

VA Police: 713-794-7106

Employee Helpline: 866-233-0152

Local emergency resources

Find more emergency resources that could benefit Veterans during severe weather or other emergencies.