Operating status
Situation updates and information
Situation info
From December 6 through December 19, the outpatient pharmacy at the Michael E. DeBakey VA Medical Center will undergo a scheduled automation system upgrade to improve the efficiency of prescription processing. Our new automated filling system will speed up processing and reduce Veteran wait times!
Please bear with us for a few weeks as we work to get the new system installed. During this time, our Pharmacy will remain open but the pharmacy waiting area will be closed. Please follow posted signs for our alternative waiting area in the VA Canteen. Priority will be given to emergency and new prescriptions.
To avoid delays, we strongly encourage Veterans to order refill prescriptions early using one of the following options:
- Call Center: 1-
or - Prescription Refill Line:
- Online via My HealtheVet: www.myhealth.va.gov
We appreciate your patience and understanding during this important transition. These upgrades are an essential part of our commitment to improving the pharmacy experience and delivering timely care to those we serve.
Facility operating statuses
Emergency information
Patient resources
Emergency: 911
Veterans Crisis Line: 988, select 1
24-hour nurse: 713-794-8985 or 800-639-5137
Change your appointment: 713-794-8985 or 800-639-5137
Media inquiries: 713-794-7349
National Veterans Helpline: 800-507-4571
Patient locator: 713-794-8736
Pharmacy refill: 713-794-7648 or 800-454-1062
Staff locator: 866-233-0152
Telephone care: 713-794-8985 or 800-639-5137
VA Police: 713-794-7106
Employee Helpline: 866-233-0152