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Veteran Health Indiana Updated Visitation Policy

Future State Operational Plan

Veteran Health Indiana has updated its visitor policy to safely protect patients and employees based upon community transmission rates and current VA health protection levels (i.e. low, medium, high). 

  *General Visitors Requirements:

  • Must wear an exam-style, well-fitted mask, worn to fully cover the mouth and nose at all times while in VA facility
  • Screen negative for COVID-19 symptoms upon entry
  • Age 5 years or older (masking required)
  • Not diagnosed with COVID-19 in the last 10 days
  • No close contact with someone who was COVID-19 positive in the last 14 days
  • Adhere to visitation guidelines regardless of being vaccinated against COVID-19

Until further notice, our visitor policy is as follows per each VA health protection level:

Low Protection Level

  • Outpatient Appointments, Procedures, and Emergency Department
    • 1 Care Partner per patient
  • Inpatient
    • Visitation 8:00 a.m. – 8:00 p.m., Limit 2 per patient
    • Recommend no one under the age of 5
  • Inpatient COVID
    • Visitation 8:00 a.m. – 8:00 p.m., Limit 2 per patient
    • Recommend no one under the age of 5
  • End of Life
    • Limit 2 per patient
    • Recommend no one under the age of 5
  • End of Life COVID
    • Limit 2 per patient
    • Recommend no one under the age of 5

Medium Protection Level

  • Outpatient Appointments, Procedures, and Emergency Department
    • 1 Care Partner per patient
  • Inpatient
    • Visitation 8:00 a.m. – 8:00 p.m., Limit 1 per patient
    • Recommend no one under the age of 5
  • Inpatient COVID
    • Visitation 8:00 a.m. – 8:00 p.m., Limit 1 per patient
    • Recommend no one under the age of 5
  • End of Life
    • Limit 2 visitors per patient
    • Recommend no one under the age of 5
  • End of Life COVID
    • Limit 2 visitors per patient
    • Recommend no one under the age of 5

High Protection Level

  • Outpatient Appointments, Procedures, and Emergency Department
    • 1 Care Partner per day
  • Inpatient
    • No Visitors
  • Inpatient COVID
    • No Visitors
  • End of Life
    • Limit 2 visitors per patient
    • Recommend no one under the age of 5
  • End of Life COVID
    • Limit 2 visitors per patient
    • Recommend no one under the age of 5

*COVID Visitation

Visitors will be given appropriate personal protective equipment (PPE), must be able to physically wear PPE, and will receive just in time training on how to put on and take off the PPE, when visiting COVID patients. Visitors must remain in full PPE while in the patient’s room.

*Care partners for outpatients are defined as individuals assisting: 

  • patients needing assistance with walking or wheelchair 
  • patients with cognitive impairment 
  • patients with vision or hearing issues, language barriers 
  • patients in need of care during their visit or post-procedure

Drivers will be allowed to wait in the facility.  The drivers should wait in the dedicated area near where the procedures occur.

All entrances at the medical center will continue to be closed except for the Atrium, D-Wing and the Basement South Entrance until further notice.

All Veterans, care partners, visitors, and employees are reminded that wearing an exam-style face mask fully covering the mouth and nose is required at all Veteran Health Indiana facilities.