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Waterloo VA Clinic

Location and contact information

Address

4000 University Avenue, Suite 100
Waterloo, IA 50701-5656

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Outdoor picture of the Waterloo VA Clinic

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability: Waterloo VA Clinic campus has wheelchairs upon arrival for patients who need them to access the building. 

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transit services

IOWA DOT

Local Transit

Other services

Paratransit service (p.r.n. Health Service): Coming Soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Other services at VA Iowa City health care

Health services offered here

Select a topic to learn more.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services. We offer a full range of audiology and speech pathology services like:

  • Hearing evaluations
  • Selection, management and repair of hearing aids and other assistive listening devices
  • Evaluation and programming related to cochlear implants and bone-anchored hearing aids
  • Tinnitus management
  • Evaluation and management of changes in speech, language, fluency, voice, cognitive-communication, and swallowing
  • Gender-affirming voice therapy
  • Speech and swallowing rehabilitation after treatment for head/neck cancer

Learn more about VA hearing aids

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our laboratories provide a full range of clinical and diagnostic testing services.  Analysis of blood, urine, stool, tissue, body fluids, along with other samples for diagnosis and treatment decisions.  Our Pathology and Laboratory services include:

  • Anatomic/Surgical Pathology
  • Autopsy services
  • Blood Gas
  • Chemistry
  • Coagulation
  • Cytopathology
  • Hematology
  • Histology
  • Histocompatibility
  • Immunohematology (Blood Bank)
  • Immunology
  • Microbiology
  • Molecular Testing
  • Mycobacteriology
  • Toxicology
  • Urinalysis

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you are living with or recovering from a injury, illness or chronic condition that limits your mobility and independence, we are here to help. Our Physical and Occupational therapists combine therapeutic exercises, counseling, education and training to help you improve your health and quality of life. Our service include:

  • Pain relief and joint mobilization
  • Exercise therapies to improve your strength, endurance, balance and coordination.
  • Mobility assessment and training with wheelchairs, scooters and walking devices
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial and neurological conditions.

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

VA social workers support clients with a wide range of services. Veterans’ diverse needs range from help with administrative functions to long-term clinical interventions.

Here are just some of the ways that VA social workers can help:

  • Assistance with access to care.
  • Education and assistance with financial or housing resources.
  • Linkage to resources from VA or community agencies.
  • Education and application for benefits from the VA, Social Security and other government and community programs.
  • Assessment and implementation of treatment approaches which address needs related to social determinants of health.
  • Facilitate Veteran communication with inter professional healthcare teams on goals of care discussions and advanced care planning.
  • Education and linkage to resources offering support for caregivers.
  • Provision of case management.
  • Provision of counseling and other evidence based therapeutic interventions.

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care
  • Audiology and Speech
  • Neurology and Sleep Medicine
  • Prosthetics and Rehabilitation
  • Physical therapy
  • Occupational therapy and Kinesiotherapy
  • Transplant Follow Up

Learn more about telehealth

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