Michael B. Renfrow MPS, MA

On June 2, 2024, Michael B. Renfrow began serving as the Interim Medical Center Director at the Jackson VA Healthcare System in Jackson, MS, which provides quality, patient-centered healthcare to over 54,000 enrolled Veterans throughout 53 counties in Mississippi and three Louisiana parishes.

In September 2021, he was appointed to the Senior Executive Service as the Deputy Executive Director of the Tennessee Valley Healthcare System in Nashville, TN. In this role, Renfrow oversaw the operations and strategic direction of a major 1A healthcare system comprising two Medical Centers and 20 outpatient clinics. The system serves 140,000 Veterans across Tennessee, Kentucky, and Georgia, supported by a robust team of over 5,200 employees and an annual budget exceeding $2 billion.

Mr. Renfrow brings a wealth of experience in organizational development, change management, and strategic planning, honed through various positions throughout the Department of Veterans Affairs (VA) since 2006. His previous roles include Deputy Director of the VA Patient Experience Program, Acting Deputy Vice Chairman of the VA Board of Veterans’ Appeals, Chief Consultant for the VA Patient Experience, and Senior Advisor for Safety, Security, and Preparedness Modernization to the VA Assistant Secretary for Operations, Security, and Preparedness. Additionally, he has served as the Deputy Director for Plans at the VA Office of Emergency Management.

An Air Force Veteran, Mr. Renfrow served on Active Duty from 2002 to 2006 and continued his service with the Maryland Air National Guard until 2011. His military background has greatly influenced his leadership style and commitment to serving Veterans, ensuring their needs are at the forefront of healthcare delivery and policy-making.

He holds a Master of Arts in Organizational Leadership from Gonzaga University and a Master of Professional Studies in Strategic Security from George Washington University. He also completed the National Preparedness Leadership Institute program at Harvard University and the VA Senior Executive Service Candidate Development Program. 

Outside of his professional commitments, he enjoys a variety of hobbies, including spending quality time with his dog, Blanche, traveling, backpacking, mountaineering, and cheering on the Memphis Grizzlies basketball team. His personal interests reflect his dynamic and adventurous spirit, mirroring the dedication he brings to his professional role in healthcare leadership.