A five-star team
G. V. (Sonny) Montgomery VA Medical Center’s (GVSMVAMC) Community Living Center (CLC) is proud to announce that it has achieved an overall five-star rating as part of the VA CLC Compare, a mechanism used to benchmark VA CLCs against private sector nursing homes.
The CLC has always been committed to providing the best possible care for our Veteran population and that commitment has now been rewarded with a five-star rating.
Through increased accountability, better practices, and more efficient processes, the CLC team has transformed into one of the most successful long-term care facilities in the country.
“The dedicated staff has made sure that the quality of care given to our Veterans is top-notch and exceeds expectations,” said Gladys Navarro-Rodriguez, CLC’s Chief Nurse.
A dedicated team
The team behind this accomplishment has worked over the last two years to create an environment that is safe, comfortable and efficient for all Veterans. The result is a drastically improved facility recognized as a top-level provider of care.
The journey towards excellence is ongoing for the team, but their efforts have already resulted in increased satisfaction among staff and many positive reviews from Veterans. The facility is now better equipped to provide the highest quality of care and service. As they continue to strive for excellence, we are confident the CLC team will continue its progress towards becoming one of the best long-term care facilities in the nation.
The five-star rating speaks volumes to the commitment of its staff in providing quality care. From changes in practices and procedures, investments in additional resources, teamwork among staff members and open lines of communication with Veterans, the entire team worked hard together towards achieving excellence in its services.