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Operating status

VA Louisville health care facility operating statuses and emergency information.

Facility operating statuses

Robley Rex Department of Veterans Affairs Medical Center
Normal services and hours
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Carrollton VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Fort Knox VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Grayson County VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Greenwood VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

New Albany VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Newburg VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Scott County VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Stonybrook VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans crisis line: 988, select 1

24-hour nurse: 877-291-5311

Change your appointment: 502-287-4000, select 2 or 800-376-8387, select 2

National Veterans Helpline: 800-507-4571

Patient locator: Not available

Pharmacy refill: 502-287-4211 or 888-482-5268

Staff locator: Not available

Telephone care: Call Your Primary Care Clinic During Normal Business Hours