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Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines at Madison VA Hospital.

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Phone refills (automated refill line)

Please call one of the following numbers:


Pick up new prescriptions

You can pick up new prescription orders at our VA Madison health care pharmacy.  You should check in at the kiosk before approaching the window as prescriptions are not filled until you have spoken to a pharmacist.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online or by phone.

William S. Middleton Memorial Veterans' Hospital

Outpatient Pharmacy
First floor
Interactive map of Madison VA Hospital campus

Safely dispose of your medicine

The pharmacy does not accept unwanted, unusable, or expired medication for disposal. 

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

A medication drop box is in the main lobby of the Madison VA Hospital for Veterans to dispose of unwanted or expired medications, including controlled substances.