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Your call matters to us. The VA Manchester Healthcare System is moving from 4-digit to 6-digit telephone extensions beginning with 20XXXX for all Granite State VHA facilities. The 4-digit phone extensions terminate on Dec. 31, 2024. Thank you for your attention on this urgent topic.

Kristen Goodridge

Kristen Goodridge MSN, RN

Chief of Quality Management

VA Manchester health care

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Ms. Kristen Goodridge joined the Manchester VA Healthcare System in July 2019 as a Performance Improvement Coordinator.

She has a long history of performance excellence in accreditation and over 25 years of experience in a variety of healthcare settings including inpatient and ambulatory care, health plan/managed care, population health, risk management, quality management, patient experience, patient safety and continuous process improvement.

Ms. Goodridge’s previous positions include both Interim Director, Quality/Performance Improvement and Patient Safety Officer at Catholic Medical Center (CMC); Performance Improvement Coordinator of Ambulatory Care Practices at CMC; Clinical Practice Team RN Coordinator and Risk Management/Peer Review RN at Elliot Hospital; and multiple quality and staff RN positions at Blue Cross Blue Shield, the Hitchcock Clinic, and St. Joseph’s Hospital in Nashua.  She received a BSN from St. Anselm College here in Manchester and an MSN from Rivier College in Nashua.