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Franklin VA Clinic

Our outpatient clinic offers primary care and specialty health services, including mental health services, telehealth, immunizations, laboratory services, and more. Below, you’ll find our address and hours, parking and transportation information, and the health services we offer at our Franklin VA Clinic.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

91 Pine Street
Franklin, WV 26807

Phone numbers

Main phone: 800-817-3807

Clinical hours

  • Mon: 7:30 a.m. to 4:30 p.m.
  • Tue: 7:30 a.m. to 4:30 p.m.
  • Wed: 7:30 a.m. to 4:30 p.m.
  • Thu: 7:30 a.m. to 4:30 p.m.
  • Fri: 7:30 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Franklin VA Clinic

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Martinsburg health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Referral required? No

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

 

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:

  • Weight-loss support groups to help you lose weight and keep it off
  • Healthy eating tips and cooking classes
  • Behavioral change strategies to help you live a healthier lifestyle

Learn more about MOVE!

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Psychiatry

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:

  • FDA-approved medications to manage nicotine withdrawal and the urge to smoke.
  • Counseling in person or by phone
  • Tobacco Cessation Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

 

  • Mental health
  • Retinal care (eye)
  • Podiatry
  • Dermatology
  • Rehabilitation
  • Pain Management
  • Primary care

Learn more about telehealth

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

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