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Mission and vision

VA Maryland Health Care System’s mission is to offer options to timely, quality services for Veterans through care and respect for one's physical, psychological, and spiritual health.

Our mission

Honor America’s Veterans by providing exceptional health care that improves their health and well-being.

Our vision

The VA Maryland Health Care System will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient-centered and evidence-based. This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement. It will emphasize prevention and population health and contribute to the nation’s well-being through education, research and service in national emergencies.

VA Core Values

  1. Integrity – Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
  2. Commitment – Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
  3. Advocacy – Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
  4. Respect – Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
  5. Excellence – Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

Who we serve

We provide health care services at 9 locations serving a 12-county area in central Maryland and the Eastern Shore. Facilities include our Baltimore VA Medical Center, Loch Raven VA Medical Center in Baltimore, and Perry Point VA Medical Center. We also have 6 community-based outpatient clinics.