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Contact us

Find phone numbers and contact information at VA Maryland Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Maryland health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Virtual Help Desk

If you need additional information about the VA Maryland Health Care System or have a question about our facilities, programs and services, send an email to the Virtual Help Desk.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Maryland health care.

Mailing address

Baltimore VA Medical Center
10 North Green Street
Baltimore, MD 21201

Perry Point VA Medical Center
59 Avenue D
Perry Point, MD 21902

Loch Raven VA Medical Center
3900 Loch Raven Boulevard
Baltimore, MD 21218

Medical Center Phone Numbers

Baltimore VA Medical Center
410-605-7000

Loch Raven VA Medical Center
410-605-7000

Perry Point VA Medical Center
410-642-2411

Outpatient Clinic Phone Numbers

Cambridge VA Outpatient Clinic
410-228-6243

Eastern Baltimore County VA Outpatient Clinic
443-730-2020

Fort Meade VA Outpatient Clinic
410-305-5300

Glen Burnie VA Outpatient Clinic
410-590-4140

Pocomoke City VA Outpatient Clinic
410-957-6718

To use TeleType for the Deaf (TTY) services: 711

Appointment Center

410-605-7333

Automated Appointment Line

410-605-7395 (Press Option 1)

Beneficiary Travel

Baltimore VA Medical Center
410-605-7318 

Perry Point VA Medical Center
410-642-2411 x 26895 

Billing Information 

866-393-0006

Burial Information & Benefits

Baltimore National Cemetery
410-644-9696

State Veterans Cemetery
410-923-6981

Cancer Care

410-605-7759

Care in the Community

410-642-2411 x 54143

Caregiver Support

410-605-7000 x 54143

Dental Care

Baltimore VA Medical Center
410-605-7056

Perry Point VA Medical Center
410-642-1010

Enrollment & Eligibility

410-605-7324
877-222-8387

Homeless Veteran Care

410-637-1342

In-Network Urgent Care Providers

877-881-7618

LGBTQ+ Veteran Care

443-401-8645

Long-Term Care Information Line

410-642-1121

Medical Records & Release of Information

Baltimore VA Medical Center 
410-605-7348

Perry Point VA Medical Center
410-642-2411, ext. 26028

Mental Health Care

Baltimore VA Medical Center
410-605-7417

Loch Raven VA Medical Center
410-605-7417

Perry Point VA Medical Center
410-642-2411 x 25679

Military Sexual Trauma (MST)

410-637-1231

Minority Veteran Care

410-605-7000 x 55238

My HealtheVet Coordinator

410-605-7045

 

Palliative & Hospice Care

410-642-1121

Patient Advocate

Baltimore VA Medical Center
410-605-7099

Loch Raven VA Medical Center
410-605-7542

Perry Point VA Medical Center
410-642-7542

Physical Therapy, Occupational Therapy and Kinesiotherapy

Baltimore VA Medical Center
410-605-7000 x 54954

Loch Raven VA Medical Center
410-605-7000 x 53932
410-605-7000 x 57588

Perry Point VA Medical Center
410-642-2411 x 25538

Prescription Refill Line

410-605-7395 (Press Option 2)

Prosthetics & Rehabilitation

Baltimore VA Medical Center
410-605-7125

Perry Point VA Medical Center
410-642-2411 x 26065

PTSD Care

Baltimore VA Medical Center
410-605-7000 x 57360

Perry Point VA Medical Center
410-642-2411 x 25679

Registry Exams

410-605-7325

Rehabilitation & Extended Care

410-642-1121

Returning Service Member Care

410-605-7259

Telephone Care Line

800-865-2441

Travel Reimbursement

410-605-7318

VA Benefits

800-827-1000

Maryland VA Service & Benefits 
800-446-4926 x 6450

Vet Centers

Annapolis 
410-605-7826

Baltimore
410-764-9400

Dundalk
410-282-6144

Elkton
410-392-4485

Veteran Crisis Line

800-273-8255 (Press 1)

Women Veterans Services

410-605-7275

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Maryland Healthcare System.

Phone: 410-605-7464
Email: vamhcspublicrelations@va.gov

After hours or on weekends, call the operator at Baltimore VA Medical Center and Loch Raven VA Medical Center: 410-605-7000, select 0, Perry Point VA Medical Center: 410-642-2411, select 0, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Maryland

Email: Coming soon!
Fax: 410-209-8402 (Baltimore VA Medical Center) or 410-642-1123 (Perry Point VA Medical Center)
Mail:

Baltimore VA Medical Center
Health Information Management Section(136D)
Release of Information
10 North Greene Street
Baltimore, MD 21201

Perry Point VA Medical Center
Health Information Management Section(136D)
Release of Information
59 Avenue D
Building 59
Perry Point, MD 21902-0001

For questions about your request to VA Maryland

Phone: 

Baltimore VA Medical Center: 410-605-7348

Loch Raven VA Medical Center: 410-642-2411, ext. 26028

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at vamhcspublicrelations@va.gov

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181