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Helena VA Clinic

Our outpatient clinic provides primary care and specialty health services, including diabetes treatment, mental health care, laboratory services, nutrition counseling, urgent care, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Helena VA Clinic.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

125 Quarles Lane
West Helena, AR 72390-1923

Phone numbers

Main phone: 870-228-3644
Mental health care: 901-523-8990 x7411

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Helena_CBOC

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle services

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Memphis health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Diabetic care

Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We offer many medical and support services to help you manage your diabetes, like:

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

 

Nutrition and Food

The Nutrition and Food Service Department maintains a progressive program for both preventive care and for Medical Nutrition Therapy (MNT). Administrative nutrition staff, registered dietitians, and dietetic technicians are dedicated to providing quality nutrition care, food service, and education to our veterans, staff, and students. We operate in various settings - during hospitalization, in the outpatient clinic setting, and through research protocols and special programs.

Services Offered

Nutrition and Food Service takes pride in the meals we serve. Our goal is to serve you healthy, quality and satisfying meals. Good nutrition is key to good health.

Introducing Meals “YOUR” Way

Nutrition and Food Services is committed to providing a variety of healthy meal choices that have been created within your prescribed dietary requirements. We are pleased to offer you our new Select Menu Program, which allows you to select the meals you would like to receive. Your Nutrition Host/Hostess will coordinate your meal selections with you daily, based on your food preference and dietary restrictions. It is our goal to serve you healthy and nutritious meals that you enjoy and make you feel at home!

Clinical Nutrition (inpatient services and education)

The Clinical Nutrition Team (Registered Dietetic Technician and Registered Dietitian Nutritionists) screen and/or assess all Veterans admitted to the medical facility. Assessment, using the nutrition care process and physical exam, includes but is not limited to: medical and social history, dietary history and intake, height, weight history, protein and iron status, blood glucose, and cholesterol level. You will be visited by a member of our Clinical Nutrition Team during meal rounds to monitor your food intake and meal satisfaction. Nutrition education is provided for all dietary restrictions.

For more information regarding the education, contact 901 523 8990 extension 6555 OR 7337 Monday-Friday.

Outpatient Individual and Group Nutrition Counseling Services

Outpatient nutritional services are provided to Veterans at the Memphis VA Medical Center (and surrounding CBOCS) in a variety of care settings including primary care clinics, home based primary care, and spinal cord injury. The following nutrition education programs and services are available for you:

Healthy Teaching Kitchen

Hands-on education in a kitchen setting is offered for general health, diabetes, renal/kidney disease, and anti-inflammatory diets. To make an appointment contact Suzanne Bowen at 901 523 8990 extension 6735.

Individual Counseling Services

Educational services are provided for general health, pre-diabetes, diabetes, cardiac care, renal disease, cancer education, women’s health, and weight loss. Classes are provided at Memphis VAMC, surrounding CBOCS, and via telehealth. To make an appointment contact 901 523 8990 extension 7337.

MOVE!

A 16-week health and weight reduction program that encourages and educates on healthy eating and physical activity in a group setting. You may self-schedule by calling: 901-523-8990, select option #3, then option #3 again. OR contact Amanda Carmichael (901 523 8990 extension 7974)

Diabetes Self-Management Education Class

An informational class to help with managing your diabetes if you are newly diagnosed with diabetes or if you need a refresher on diabetes management. This class is offered at the Memphis VAMC and at all CBOCS. Contact Amanda Carmichael (901 523 8990 extension 7974) for an appointment.

Nutrition education is also taught by Clinical Video Telehealth (CVT). CVT services allow dietitians the ability to counsel in the community in real-time using video conferencing technology. If you are interested in participating in CVT nutrition education, please contact 901 523 8990 extension 7337 or extension 6555 for an appointment.

Nutrition and Food Service will provide veterans a meal, upon receipt of a meal ticket. Modified diets are available upon request to meet your health needs. Based on our guidelines, we serve meals with less sugar, salt and fat.

Hoptel meals and other meals (upon receipt of meal ticket) are available in the main kitchen CW 238 at the following times:

Lunch: 11:00 am - 2:00 pm

Dinner: 4:30 pm - 7:00 pm

If you have any questions, concerns or suggestions about your meal or other nutrition related services please call our COOK HOTLINE at "COOK" (ext. 2665).

Nutrition and Food Service values your input. It is our pleasure to serve you.

Inpatient Nutrition

Our staff of registered dietitians and dietetic technicians works cooperatively with other healthcare professionals to promote the nutritional well being of the patients, screening each patient admitted to the hospital, assessing those with specific nutritional concerns, and providing nutrition education and counseling to individuals requiring specific diets.

Outpatient Diet Counseling

We provide nutrition counseling to the patients concerned with the special nutrition needs related to their illnesses. Ambulatory Care services include –

  • One-on-one nutrition counseling with a registered dietitian – including, but not limited to general, diabetic, cardiac, and cancer education. Clinic Times are as follows and walk-in and same day appointments are available:

     
    • VAMC-Memphis

      Monday - Friday 8:00 am - 4:00 pm

      Healthy Teaching Kitchen Series: Wednesday 9:00am-10:00am, Wednesday 1:00pm-2:00pm

       
    • North Memphis Clinic – Nutrition

      Wednesday, Friday 8:00 am - 3:00 pm

       
    • NONCO Memphis Clinic – Nutrition

      Monday Afternoon, Tuesday, Thursday 8:00 am - 4:00 pm

       
    • Jackson Clinic - Nutrition

      Monday - Friday 8:30 am - 3:30 pm
  • Interdisciplinary group classes

             
    • Diabetes Self-Management Training Classes 2nd and 4th Monday of each month 1-4pm

       
    • Diabetes cooking Group 1st Monday of each Month 1pm

       
    • Memphis MOVE! Class Thursday 9:00-11:30am and Wed 2-3pm

       
    • Jackson Clinic and all other surrounding CBOCS- MOVE!

      Call 731-661-2750 to sign up and obtain class dates

      Diabetes Self-Management Training Classes

      Call 731-661-2750 to sign up and obtain class dates

       
    • North Memphis Clinic – MOVE! Every Tuesday 3-4pm

      Diabetes Self-Management Training Classes, 3rd Monday of each month at 2pm

       
    • NONCO Memphis Clinic – MOVE! Every Tuesday 1-2pm

      Diabetes Self-Management Training Classes, 2nd Monday of each month at 2pm

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

 

Primary Care

The Primary Care Service Line offers an extensive range of treatment modalities with emphasis on health care prevention. Our Primary Care physicians are internationally recognized for breakthrough research in a number of primary care areas.

Services Offered

Contact your primary care physician if you need any of these or other services —

  • cancer screening
  • high cholesterol treatment
  • chronic obstructive pulmonary disease (COPD) treatment
  • diabetes prevention and treatment
  • flu vaccine and nasal mist
  • high blood pressure prevention and treatment
  • treatment for obesity
  • osteoporosis treatment
  • prostate disease prevention and treatment
  • smoking cessation

Urgent care

Common conditions: sore throat, pink eye, flu, sprains and strains

We provide immediate, walk-in care for minor injuries and non-emergency illnesses that are not life-threatening but need early attention.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our urgent care clinic offers walk-in health care when you need help right away, but don’t have an emergency. Urgent care doesn’t replace your primary care doctor, but it can help when your doctor’s office is closed and you need to see a health care professional immediately. We treat medical conditions like:

  • Colds, flu, and strep throat
  • Sinus, ear, and eye infections
  • Minor injuries and muscle strains
  • Rashes and skin infections

Learn more about VA urgent care

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