Skip to Content
Learn what the PACT Act means for your VA benefits

Cleveland VA Clinic

Our outpatient clinic provides primary care and specialty health services, including mental health care, laboratory services, telehealth, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Cleveland VA Clinic.

Location and contact information

Address

1205 North Avenue
Cleveland, WI 53015-1413

Phone numbers

Main phone: 920-693-5600
Mental health care: 414-384-2000 x42098

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Cleveland VA Clinic

Prepare for your visit

Click on a topic for more details.

Visitation Guidance

Effective Aug. 28, 2023

All visitors must wear appropriate personal protective equipment consistent with facility policy.

Up to two escorts as necessary to support goals of the visit (essential caretakers).

Children Under 18 Years Old

Visitors under 18 years old must be supervised at all times by an adult who is not the patient.

Food and Beverages

Visitors may not bring food or beverages to patients without authorization from physicians or nurses. Call ahead to discuss with clinic staff.

Exceptions

For the health and well-being of all patients and staff, the physicians may limit, restrict or deny visitation. We apologize for any inconvenience when this occurs and appreciate your understanding that it may be medically necessary. In the event this happens, video or virtual visits can be used. 

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
 

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle service at 

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Our Cleveland clinic opened in 1999.  We serve more than 3,500 Veterans from Cleveland and the surrounding areas.

In the spotlight at VA Milwaukee health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Main Phone
Appointments

Main Phone

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Contact information

This service is available 24 hours a day, seven days a week.
Main Phone
Appointments

Main Phone

To speak to a VA Health Connect professional, dial your VA Medical Center or Community Based Outpatient Clinic and select option 3 for Clinical Triage.

  • Milwaukee VA Medical Center: 414-384-2000
  • Union Grove VA Clinic: 262-878-7000
  • Cleveland VA Clinic:  920-693-5600
  • Appleton VA Clinic: 920-831-0070
  • Green Bay VA Clinic: 920-431-2500

Clinical Triage (previously known as Telephone Care Service or Nurse Advice Line) allows you to talk to a Registered Nurse and discuss new or worsening medical or mental health concerns and receive recommendations for health care needs.  This may also include virtual clinic visits with a VA Health Connect Doctor by phone or video to discuss healthcare needs.

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

COVID-19 vaccines are available by appointment.

Main Phone

Referral required? No

Walk-ins accepted? No

We provide COVID-19 vaccinations to Veterans enrolled in VA health care.

Learn more about COVID-19 vaccines at VA

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Contact information

Main Phone
Appointments

Main Phone

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

Internal medicine

Your internal medicine physician (internist) guides your care and connects you with the treatments and services you need.

Contact information

Main Phone
Appointments

Main Phone

We  provide high-quality, comprehensive, patient-centered health care to patients in an empathetic, efficient and professional manner. Services include:

  • Health guidance for patients with appropriate anticipatory guidance, prevention (i.e. immunization) and screening measures.
  • Assessment, diagnosis and management of acute and chronic conditions.
  • Healthy lifestyle promotion for our patients and their families by educating on nutrition and exercise.
  • After-hours care through 24/7 availability of providers by phone to ensure maximum accessibility.

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure
We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Contact information

Main Phone
Appointments

Main Phone

MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:

  • Weight-loss support groups to help you lose weight and keep it off
  • Healthy eating tips and cooking classes
  • Behavioral change strategies to help you live a healthier lifestyle

Learn more about MOVE!

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Main Phone
Appointments

Main Phone

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Contact information

Main Phone
Appointments

Main Phone

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Patient Advocates assist Veterans on a first-come, first-served basis via telephone.

Main Phone

Referral required? No

Walk-ins accepted? No

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Physical medicine and rehabilitation

Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Contact information

Main Phone
Appointments

Main Phone

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation.
  • Medication, stretching and massage for short-term pain relief.
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain.
  • Recreation therapy to create coping and social skills.
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities.
  • Assessment and treatment of speech, language and swallowing disorders.

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Main Phone
Appointments

Main Phone

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Psychiatry

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Contact information

Main Phone
Appointments

Main Phone

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders.
  • Addictive behaviors and substance abuse.
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder.
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems and invasive thoughts or ideas.
  • Aggressive or self-harming behaviors.

Learn more about VA mental health services.

Psychology

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Contact information

Main Phone
Appointments

Main Phone

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Main Phone
Appointments

Main Phone

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Contact information

Main Phone
Appointments

Main Phone

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Contact information

Main Phone
Appointments

Main Phone

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Contact information

Main Phone
Appointments

Main Phone

Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:

  • Acupuncture to help you manage pain without drugs
  • Meditation and mindfulness training
  • Yoga, tai chi, and qi gong classes
  • Massage and manual therapy

Learn more about VA whole health

 

Whole Health calendar

The Milwaukee VA Health Care System offers a variety of Whole Health and Well-Being classes for enrolled Veterans.

For the full list of classes, click here.

Get updates from VA Milwaukee health care