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Downtown West VA Clinic

Our outpatient clinic offers vision care (optometry). Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Downtown West VA Clinic in Knoxville.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

1521 Downtown West Boulevard
Knoxville, TN 37919-5458

Phone numbers

Main phone: 865-545-4592

Clinical hours

  • Mon: 7:00 a.m. to 5:00 p.m.
  • Tue: 7:00 a.m. to 5:00 p.m.
  • Wed: 7:00 a.m. to 5:00 p.m.
  • Thu: 7:00 a.m. to 5:00 p.m.
  • Fri: 7:00 a.m. to 5:00 p.m.
  • Sat: Closed
  • Sun: Closed
Illustration of a facility with a flagpole

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle service at 

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Mountain Home health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Contact information

Hours

  • Mon. 7:00 a.m. to 5:00 p.m.
  • Tue. 7:00 a.m. to 5:00 p.m.
  • Wed. 7:00 a.m. to 5:00 p.m.
  • Thu. 7:00 a.m. to 5:00 p.m.
  • Fri. 7:00 a.m. to 5:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

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