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Norton VA Clinic

Our outpatient clinic provides primary care and specialty health services, including mental health care, pharmacy, women’s health care, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Norton VA Clinic.

Location and contact information

Address

654 Highway 58 East
Wise, VA 24273-3002

Phone numbers

Main phone:
Mental health care:

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Norton VA Clinic

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle service at 

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Outpatient Clinics

•Veterans are encouraged to limit those accompanying them to those needed for patient assistance.  Any person accompanying the veteran must wear a mask in clinical areas marked as high-risk areas with signs.   

Acute Care Wards

•Visitation only in patient room or other clinical ward designated area

•Limitation to two visitors at once is encouraged

•Visitors will continue to be screened for symptoms and COVID exposure and wear mask for duration of visit on acute care wards.

•Visitation remains restricted for COVID positive patients to compassionate need

CLC

•Follows the CLC moving forward guidance on community transmission rates and facility positive cases to allow face to face visits by appointment outside or in designated areas---compassionate visits at bedside are accommodated for qualifying cases

•Families are sent updates on changes and the CLC receptionist can assist with questions

In the spotlight at VA Mountain Home health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Telehealth uses the latest in secure technology to set up remote clinical video visits with VA healthcare providers. Telehealth offers VA Video Connect (VVC) appointments, Clinical Video connect (CVT) appointments, Store-and-Forward (SFT), MyHealtheVet, and Home Telehealth services at all our VA locations.  Telehealth visits are available in the following areas of care:

  • Mental health
  • Primary Care
  • Diabetic retinal (eye) care
  • Dermatology
  • Wound
  • Bariatric surgery
  • Physical Medicine and Rehabilitation (PM&RS)
  • Pharmacy
  • Whole Health
  • Social Work
  • Nutrition

Learn more about telehealth

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a Women Veterans Program Manager

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