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Operating status

VA Mountain Home health care facility operating statuses and emergency information.

Facility operating statuses

James H. Quillen Department of Veterans Affairs Medical Center
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Bristol VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Campbell County VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website

 

Dannie A. Carr Veterans Outpatient Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website

 

Downtown West VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Johnson City VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Jonesville VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Knox County VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Knox West VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Marion VA Clinic
Facility Closed
Marion VA Clinic is temporarily closed.
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Morristown East VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Morristown VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Mountain City VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Norton VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Rogersville VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
Vansant VA Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website
William C. Tallent Department of Veterans Affairs Outpatient Clinic
Normal services and hours
  • Masks are not required for entry to the building. 
  • Masks ARE required in identified high-risk areas. Masks will be made available in those areas.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
  • Check COVID-19 symptoms on the CDC website

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 877-291-5311

Change your appointment: 423-926-1171, ext. 3472 or 877-573-3529, ext. 3472

National Veterans Helpline: 800-507-4571

Patient locator: 423-926-1171, select 0

Pharmacy refill: 423-979-3434 or 877-573-3529, ext. 3434

Staff locator: 423-926-1171, select 0

Telephone care: 423-926-1171, select 0 or 877-573-3529, select 0