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Contact us

Find phone numbers and contact information at VA New Jersey Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA New Jersey health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA New Jersey health care.

Mailing addresses

East Orange VA Medical Center
385 Tremont Avenue
East Orange, NJ 07018

Lyons VA Medical Center
151 Knollcroft Road
Lyons, NJ 07939

Main phone numbers

  • East Orange VA Medical Center:  973-676-1000 dialing prefix - 20
  • Lyons VA Medical Center:  908-647-0180 dialing prefix - 21

To use TeleType (TTY) services: dial 711

Admissions

973-676-1000 ext. 20-1310


Anesthesiology

973-676-1000 ext. 20-1328


Appointments

East Orange – 800-315-7909, press Option 3

Lyons – 855-301-3490, press Option 3

Brick – 855-672-1982, press Option 3


Audiology & Speech Pathology

Beneficiary Travel

973-676-1000 ext. 20-1884

973-676-1000 ext. 20-1960

973-676-1000 ext. 20-1309

973-676-1000 ext. 20-1294


Billing

973-676-1000 ext. 20-1113


Blind Rehabilitation

East Orange - 973-676-1000 ext. 20-2717

Lyons - 908-647-0180 ext. 21-4437

COVID-19 Vaccines

 973-676-1000


Caregiver Support Coordinator

East Orange -  973-676-1000 ext. 20-3085


Center for Health Promotion and Disease Prevention

973-676-1000


Chaplain Services

908-647-0180 ext. 21-6741


Community Care

Authorizations and Referrals -  973-676-1000 ext. 20-3466

Billing Inquiries - 973-395-7238

Scheduling - 973-676-1000 ext. 20-2052


Community Living Center

Lyons - 908-647-0180 ext. 21-4970


Compensation and Pension

973-676-1000


Compliance

973-676-1000 ext. 20-3379


Comprehensive Cancer Center 

973-676-1000 ext. 20-1844 or ext. 20-1968

 

Day Care Center

East Orange - 973-676-1000 ext. 20-2578


Decedent Affairs

973-676-1000 ext. 20-1310


Dental Services

East Orange - 973-676-1000 ext. 20-1234

Lyons - 908-647-0180 ext. 21-4692

Brick CBOC - 732-903-9400 ext. 22-6174


Education Office

973-676-1000 ext. 20-2879 or ext. 20-1912


Eligibility

East Orange - 973-676-1000 ext. 20-3479 or ext. 20-2359

Lyons - 908-647-0180 ext. 21-6970 or 21-4020


Emergency Department

973-395-7236


Emergency Management

973-676-1000 ext. 20-1785

Hematology/Oncology

973-676-1000 


Help Line

800-877-6976


Home Based Primary Care

908-647-0180 ext. 21-4573


Homeless Veterans Program

908-647-0180 ext. 21-6642


Hospice Care

East Orange - 973-676-1000 ext. 20-3567

Lyons - 908-647-0180 ext. 21-4104


Human Resources

908-340-5967

Infection Control

973-676-1000 ext. 20-4809


Intimate Partner Violence Program

973-666-0543


Imaging Services

East Orange - 973-676-1000 ext. 20-1492

Lesbian, Gay, Bisexual & Transgender, Queer/Questioning+ (LGBTQ+) Health Program

908-647-0180 ext. 21-4160


Lil' Tykes Day Care Center

East Orange - 973-676-1000 ext. 20-2578

Medical Foster Homes

908-647-0180 ext. 21-4333


Medicine Service

973-676-1000


Mental Health

East Orange - 973-676-1000 ext. 20-1485

Lyons - 908-647-0180 ext. 21-6532


Military Sexual Trauma

973-676-1000 ext. 20-1569


My HealtheVet

East Orange - 973-676-1000 ext. 20-2638

My HealtheVet Help Desk- -1-877-327-0022

Nuclear Medicine

East Orange - 973-676-1000 ext. 20-1492


Nursing

973-676-1000

Optometry/Vision Care

973-676-1000 

Palliative Care

East Orange - 973-676-1000 ext. 20-3567

Lyons - 908-647-0180 ext. 21-4104


Pathology and Laboratory Medicine Service

973-676-1000 ext. 20-


Patient Advocate

973-676-1000 


Pharmacy

800-480-5590


Physical Medicine & Rehabilitation Service

973-676-1000 


Podiatry

East Orange - 973-676-1000 ext. 20-3980

Lyons - 908-647-0180 ext. 21-4512


Police Services

Dispatch - 908-604-5824


Post 9/11 M2VA (Military to VA)

 973-676-1000 ext. 20-1726


Primary Care

East Orange – 800-315-7909, press Option 3

Lyons – 855-301-3490, press Option 3

Brick – 855-672-1982, press Option 3


Prosthetic and Sensory Aids Service

East Orange - 973-676-1000 ext. 20-2045

Lyons - 908-647-0180 ext. 21-4605

Brick - 732-206-8900 ext. 22-6086


PTSD services

908-647-0180 ext. 21-4968


Public Affairs

908-647-0180 ext.21-4050


Quality Management

973-676-1000 ext. 20-2266

Radiology

East Orange - 973-676-1000 ext. 20-1492


Release of Information 

East Orange - 973-676-1000 ext. 20-1948

Lyons - 908-647-0180 ext. 21-4554


Research

East Orange - 973-676-1000


Rural Health

908-647-0180

Shuttle Services

908-647-0180 ext. 21-4580


Sleep Program

973-676-1000 


Smoking Cessation

862-233-0916


Social Work

East Orange -  973-676-1000 ext. 20-20-1464


Specialty Care

973-676-1000 

908-647-0180


Spinal Cord Injuries System of Care

973-676-1000 ext. 20-1564


Suicide Help Line

Call - 800-273-8255, option 1


Surgery

East Orange - 973-676-1000 ext. 20-1844

Telehealth

 973-676-1000


Traumatic Brain Injury Services

973-676-1000 

VA Police

Dispatch - 908-604-5824


VEText

973-676-1000


Veterans Canteen Service

973-676-1000 ext. 20-1840

908-647-0180 ext. 21-


Veterans Choice

973-676-1000


Visual Impairment Services Team - VIST

973-676-1000


Volunteer or Donate

East Orange - 973-395-7258

Lyons - 908-604-5814

War Related Illness & Injury Study Center (WRIISC)

973-676-1000 ext. 20-2500 or

1-800-248-8005


Women's Health Program

973-676-1000 ext. 20-7108
908-647-0180 ext. 21-4480

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA New Jersey Healthcare System.

Phone: 908-647-0180, ext. 21-4050
Email: publicaffairs.vhanjh@va.gov

 

 

Public Affairs Officer

Christine Betros Farrell LCSW

Public Affairs Officer

VA New Jersey health care

Phone: 908-647-0180 ext. 21-4050

Email: publicaffairs.vhanjh@va.gov

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA New Jersey 

Email:  vhaeasfoia1@va.gov
Fax: 973-676-4226
Mail:

VA New Jersey Healthcare System
Release of Information (136D)
385 Tremont Avenue
East Orange, NJ 07018

For questions about your request to VA New Jersey 

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at VANewJerseyWebmasters@va.gov

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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