Patient advocates
The Patient Advocates at North Florida/South Georgia Veterans Health System are specially trained to help you resolve issues with your care. If you have experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our Patient Advocates. The Veterans Experience Office welcomes any and all suggestions that one may have related to their care, their experiences, and ideas for how the North Florida/South Georgia Veterans Health System can continue to improve the experience that Veterans and their families and/or caregivers have.
Meet Our Team
Sarah Spikes
Chief, Veterans Experience Office
VA North Florida/South Georgia health care
Phone:
Jeff Moore
Supervisory Patient Advocate, Malcom Randall VAMC
VA North Florida/South Georgia health care
Phone:
Misty Carter
Patient Advocate, Malcom Randall VAMC
VA North Florida/South Georgia health care
Phone:
Erika Gumz
Patient Advocate, Malcom Randall VAMC
VA North Florida/South Georgia health care
Phone:
Willie White III
Patient Advocate, Gainesville Primary Care Building
VA North Florida/South Georgia health care
Phone:
Traci Davis-McGuire
Patient Advocate, Lake City VAMC
VA North Florida/South Georgia health care
Phone:
Thomasina Scott
Patient Advocate, Jacksonville VA Clinic
VA North Florida/South Georgia health care
Phone:
Jermaine Sims
Patient Advocate, Tallahassee VA Clinic
VA North Florida/South Georgia health care
Phone:
Pamela Brown
Patient Advocate, Lake City VAMC
VA North Florida/South Georgia health care
Phone:
Email: pamela.brown5@va.gov
Namika Miller
Patient Advocate, Jacksonville North VA Clinic
VA North Florida/South Georgia health care
Phone:
Email: namika.miller@va.gov
Jerilynn Moore
Patient Advocate, Malcom Randall VAMC
VA North Florida/South Georgia health care
Phone:
Email: jerilynn.moore@va.gov
Shawnta Bradley
Patient Advocate, Malcom Randall VAMC
VA North Florida/South Georgia health care
Phone:
Email: shawnta.bradley@va.gov
Terrance White
Patient Advocate, Tallahassee VA Clinic
VA North Florida/South Georgia health care
Phone:
Leslie Callahan
Patient Advocate, The Villages VA Clinic
VA North Florida/South Georgia health care
Phone:
Robert "Robbie" Davis
Patient Advocate, The Villages VA Clinic
VA North Florida/South Georgia health care
Phone:
Care we provide at VA North Florida/South Georgia health care
North Florida/South Georgia Veterans Health System strives to provide the best care possible in the most courteous and efficient manner to our Veteran patients. Patient Advocates are official representatives of the Director and serve as liaisons between patients and the medical team.
Patient Advocates act on the behalf of Veterans and their families as well as help patients understand their rights, responsibilities, and resources available to assist in the management of their care and benefits.
