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Learn what the PACT Act means for your VA benefits

Patient advocates

The patient advocates at VA North Florida/South Georgia health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Jeff_Moore

Jeff Moore

Patient Advocate, Malcom Randall VAMC

VA North Florida/South Georgia health care

Phone: 352-548-6019

Patient Advocate

Misty Carter

Patient Advocate, Malcom Randall VAMC

VA North Florida/South Georgia health care

Phone: 352-548-6000 x106019

photo of Willie White, Patient Advocate

Willie White III

Patient Advocate, Malcom Randall VAMC

VA North Florida/South Georgia health care

Phone: 352-548-6000 x106019

Patient Advocate

April Remy

Patient Advocate, Malcom Randall VAMC

VA North Florida/South Georgia health care

Phone: 352-548-6000 x106019

Traci_Davis-McGuire

Traci Davis-McGuire

Patient Advocate, Lake City VAMC

VA North Florida/South Georgia health care

Phone: 386-755-3016, ext. 392073

Winette Cox Patient Advocate

Winette Cox

Patient Advocate, Jacksonville VA Clinic

VA North Florida/South Georgia health care

Phone: 904-475-5849

Patient Advocate

Thomasina Scott

Patient Advocate, Jacksonville VA Clinic

VA North Florida/South Georgia health care

Phone: 904-475-5849

Terrance White Pt Advocate

Terrance White

Patient Advocate, Tallahassee VA Clinic

VA North Florida/South Georgia health care

Phone: 850-513-7640

Susan Sharp photo

Susan Sharps

Patient Advocate, Tallahassee VA Clinic

VA North Florida/South Georgia health care

Phone: 850-513-7665

Patient Advocate

Leslie Callahan

Patient Advocate, The Villages VA Clinic

VA North Florida/South Georgia health care

Phone: 352-674-5000 x301278

Robert Davis Photo

Robert "Robbie" Davis

Patient Advocate, The Villages OPC

VA North Florida/South Georgia health care

Phone: 352-674-5000, ext. 301278

Care we provide at VA North Florida/South Georgia health care

North Florida South Georgia Veteran’s Health System strives to provide the best care possible in the most courteous and efficient manner to our Veteran patients.  Patient Advocates are official representatives of the Director and serve as liaisons between patients and the medical team.

Patient Advocates act on the behalf of Veterans and their families as well as help patients understand their rights, responsibilities, and resources available to assist in the management of their care and benefits.