Jacksonville North VA Clinic
Services include: Substance Abuse Treatment, Prosthetics, Physical Therapy, Occupational Therapy, TBI, Rehab Medicine, Primary Care
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 7:00 a.m. to 4:30 p.m.
- Tue: 7:00 a.m. to 4:30 p.m.
- Wed: 7:00 a.m. to 4:30 p.m.
- Thu: 7:00 a.m. to 4:30 p.m.
- Fri: 7:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA North Florida/South Georgia health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Substance Abuse Treatment Team (SATT)
Substance Abuse Treatment Team (SATT)
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Substance Use Disorder (SUD) Team offers services designed to assist Veterans overcome addiction and mental illness through psychotherapy, education, support, and medication-assisted treatment. They also treat Veterans with co-occurring substance use disorder and PTSD. Veterans can be seen by a Case Manager as a walk in during business hours and then provided with an assessment to determine which level of care listed below is the most appropriate within this clinic. Areas without separate SUD Specialty Clinics can also access services for Substance Use Disorders either within Mental Health Clinics or via Telehealth Services. Some of the SUD programs listed below may not be available within each location and Veterans may be eligible to utilize community providers/programs, if necessary. Substance Use Disorders has 4 programs: Ambulatory Detox, Intensive Outpatient, Outpatient, Residential Rehab.
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Surgical pathology (study of biopsy tissue and tissue removed during surgery)
- Cytopathology (study of cells, pap tests, body fluids)
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services for hospital patients
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
choose option 2, then 3
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
Same day access: A Veteran Walk In to be assessed/triaged by a Provider, for non-life threatening/non-emergent needs within any clinic location (during regular business hours).
Primary care is the preferred entry point for accessing mental health services at the VA to enhance coordination of care. However, a Veteran may also be seen in any of the Mental Health clinics.
Contact the Veterans Primary Care Provider to inquire as to PCMHI (Primary Care Mental Health Integration) care.
(If unsure of Veterans Primary Care Provider, contact
The PCMHI Team may be a separate specialty clinic of providers or may be within the Veterans Primary Care team or Mental Health Clinic. Veterans may be seen within PCMHI for 4-8 weeks of services at this access point. Additional referrals can be made from PCMHI to MH Clinic services and Other Specialty Clinics.
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Location
PACT PCMain Phone
Service Hours
The service hours are the same as our facility hours.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
PTSD contact number (option 2 then 3)
Service Hours
The service hours are the same as our facility hours.
Post-traumatic Stress Disorder (PTSD) is a mental health concern that can occur after a traumatic event like war, physical or sexual assaults, natural disasters, or accidents. Most people have some stress reactions after trauma. If the reactions disrupt your life and do not go away over time, you may have PTSD. PTSD does not need to be a lifelong problem. There is no single treatment that will work for every person, but help is available.
- Skill development
- Evidence-Based therapies to address your traumatic event(s) (Cognitive Processing Therapy for PTSD, Prolonged Exposure, Eye Movement Desensitization and Reprocessing, Cognitive Behavioral Conjoint Therapy, Written Exposure Therapy)
- Focused therapy groups
- Psychiatric assessment and medication management
- Treatment for addictive disorders in combination with PTSD
Additional Resources
- Learn more about PTSD
- PTSD : Decision Aid (va.gov)
- Cognitive Processing Therapy for PTSD - PTSD: National Center for PTSD (va.gov)
- Prolonged Exposure for PTSD - PTSD: National Center for PTSD (va.gov)
- Eye Movement Desensitization and Reprocessing (EMDR) for PTSD - PTSD: National Center for PTSD (va.gov)
- About Face - National Center for PTSD (va.gov)
Physical medicine and rehabilitation
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Womens health care
- Radiology
- Social services
- Telehealth
Prosthetics and rehabilitation
We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:
- Artificial limbs and surgical implants, including artificial joints and pacemakers
- Wheelchairs and other medical devices
- Aids for Veterans who are blind, have low vision, or are hearing impaired
- Adaptive equipment and modifications to make your vehicle or home more accessible
- Other devices and services to help increase your mobility, dignity, and independence
- Clothing allowance for Veterans with devices that damage their clothing
Psychiatry
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:
- Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD) and combat-related stress disorder
- Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Psychology
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:
- Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD) and combat-related stress disorder
- Emotional issues like anger management and relationship challenges
- Confused thinking, memory problems, and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Telehealth
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care
Toxic exposure screening
Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
All Veterans enrolled in VA health care can receive a toxic exposure screening at an upcoming appointment or sooner by contacting a Toxic Exposure Screening Navigator. All enrolled Veterans should receive the screening at least once every five years.
Wheelchair and mobility
We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.
Whole health
Appointments
Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.
Contact for Rochelle Shipman, Whole Health Coach
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:
- Acupuncture to help you manage pain without drugs
- Meditation and mindfulness training
- Yoga, tai chi, and qi gong classes
- Massage and manual therapy
- and much more.
Learn more about Whole Health at https://www.va.gov/north-florida-health-care/programs/whole-health