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Start time: Friday, October 9, 2026, at 9:00 p.m. ET
End time: Sunday, October 11, 2026, at 8:00 a.m. ET

Contact us

Find phone numbers and contact information at VA North Texas Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your documents from our Release of Information office.

Billing and insurance

Pay your VA North Texas health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Please find out how to fill your prescriptions, where to pick up new prescription orders, and how to safely take care of your medicines.

Phone directory and mailing address

We've included the phone numbers for many of the administrative and program offices at VA North Texas health care.

Mailing address

Dallas VA Medical Center
4500 South Lancaster Road
Dallas, TX 75216-7167

Garland VA Medical Center
2300 Marie Curie Boulevard
Garland, TX 75042-5706

Sam Rayburn Memorial Veterans Center
1201 East 9th Street
Bonham, TX 75418-4059


To use TeleType (TTY) services: dial 711. 

A

Audiology and speech pathology:

  • Dallas VA Medical Center: or
  • Fort Worth VA Clinic:
  • Sam Rayburn Memorial Veterans Center:
  • Tyler Centennial VA Clinic:

Ambulatory care:

Amputation care:214-857-2345

Anesthesiology and pain management:

  • Administrative Offices:
  • Anesthesia Pre-Operative Clinic: /
  • Pain Management Clinic(CL12):

Appointments: 800-849-3597

B

Billing and insurance: 214-857-1207

C

Canteen services:

Cardiology: 214-857-2187

Cardiovascular and thoracic surgery:

Center for development and civic engagement: 

Chaplain service:

Compensation & pension: 817-730-0291

Comprehensive integrated inpatient rehabilitation program: 214-857-0350

Communications and community engagement: 214-857-1158

Community care:

COVID-19 vaccines: 214-857-3853

D

Dental/oral surgery: 

Dermatology :

  • Garland:
  • Bonham:

Domiciliary Care for Homeless Veterans (DCHV) Program

E

Ears/Nose/Throat (ENT):

Eligibility and registration:

Emergency management: /

Employee occupational health

  • Dallas:

  • Bonham: /

  • Fort Worth: /

  • Garland:

F

Facilities management service: /

Finance:  

Fisher House: 214-857-4401

 

G

Gastroenterology: 214-857-4970

General Surgery:

Geriatrics & Extended Care: /

Gynecology (GYN):

H

HIV/hepatitis: 214-857-2798

Healthcare Technology Management:  

Hematology/Oncology Outpatient Clinic:

  • Garland: ex. 26112

Homeless Veteran care: 877-424-3838

Homeless women Veterans care: 214-857-3179

Home based primary care:

Hospice and Palliative Care: 

L

LGBT Veteran care: 214-857-3794

M

Mental health care: 214-857-0805

Military sexual trauma: 214-857-2223

MOVE! weight management: 214-857-0094

Medical records: 

N

Nephrology, renal and kidney care: 214-857-1593

Neurosurgery:

Nuclear medicine: 214-857-0130

Nutrition, food and dietary: 

O

Office of the Director:  

Office of the Associate Director: 214-857-1143

Office of the Chief of Staff: 214-857-1150

Office of the Assistant Director: 214-857-1144

Office of the Associate Director for Patient Care Services: 214-857-0632

Office of the Assistant Director for Outpatient Services: 214-857-1144

Ophthalmology/Optometry:

Orthopedic Surgery:

P

Pain management: 214-857-1926

Palliative and hospice care: 214-857-3444

Patient advocates: 

Pharmacy: 

Physical medicine and rehabilitation: 214-857-1279

Plastic Surgery: ex. 22482

Podiatry: /4270

Police Service-Dispatch:

Prosthetic and sensory aids service:

R

Radiology: 214-857-3088

Recreation and creative arts therapy:

Returning service member care: 214-857-0373

S

Social work: 214-857-0388

Spinal cord injury and disorders:

  • Administration:
  • Outpatient Clinic:
  • Acute Inpatient Unit:

Substance abuse residential rehabilitation treatment program:   

Suicide prevention team: 214-857-3344

Supply Chain Management: 

  • Dallas:  /0047
  • Bonham:  /6297/6767
  • Fort Worth:  
  • Garland:  /26487
  • Tyler:  /33536

T

Telehealth: 888-284-7212

Travel reimbursement: 214-857-1445

TriCare: 1-844-866-9378

U

Urology:

V

Vascular Surgery:

Visual impairment and blind rehabilitation: 214-857-2018 

W

Women Veterans health program: 214-857-1938

Wound Care:

Media and press

The office of communications & community engagement can assist local media with queries, interview requests, and expert information about VA North Texas Health Care System.

Phone: 214-857-1158
Email: NTXPublicAffairs@va.gov

After hours or on weekends, could you call the operator at and ask for the administrator on duty? 214-742-8387, and ask for the administrator on duty.

HR and credentialing

HR Credentialing is the process of verifying that healthcare professionals meet necessary qualifications, licenses, and standards to practice. This includes checking educational background, licenses, certifications, and any history of malpractice. It's essential for ensuring quality care and regulatory compliance, typically managed by HR or Medical Staff Services. Credentialing must be completed before practitioners can work in a facility and is renewed every few years. For questions or more information, please contact credentialing directly. 

Email: NTXCredentialing@va.gov

Submit a FOIA request.

Under the Freedom of Information Act (FOIA), any person can access federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

(Please do not submit FOIA requests for medical records.)

Requesting records maintained by VA North Texas Health Care System

You can file a FOIA request for documents (other than medical records) maintained by VA North Texas. Complete the FOIA request form and return it by email, fax, or mail.

Email: 549FOIA@va.gov
Fax:
Mail:

Dallas VA Medical Center
Release of Information
4500 South Lancaster Road
Dallas, TX 75216-7167

Garland VA Medical Center
Release of Information
2300 Marie Curie Boulevard
Garland, TX 75042-5706

Fort Worth Outpatient Clinic
Release of Information
2201 SE Loop 820
Fort Worth, TX 76104

For questions about your request to VA North Texas Healthcare System

Phone:

Additional FOIA request information

 

Report an issue

  • Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VA OIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

  • Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact NTXVeteransandEmployeesExperienceCouncil@va.gov.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org

Mail:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

Last updated: