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Mobile Check-In: Fast, Easy, Anywhere

Mobile Check In

Check in for your appointment right from your smartphone. Scan the QR code or text “check in” to the phone number provided on the mobile check-in poster in the check-in area.

Through the new patient-check-in application, Veterans now have two new services: pre-check-in and mobile check-in.
o Pre-check-in is a method for Veterans to verify demographic information (e.g., contact, emergency contact, and next-of-kin) after confirming an appointment. Veterans can complete pre-check-in up to 7 days prior to their appointment.

o Mobile check-in is the option for Veterans to check in for an appointment with a smartphone on the day of their appointment.

This new application offers Veterans several benefits, including:
o Greater flexibility: Pre-check-in can be used from anywhere up to 7 days before an appointment
o Faster day-of check-in: Avoid lines on the day of an appointment
o Convenience: Easily verify current demographic information
o Accessibility: Improved access for those who rely on assistive technologies to use their VA benefits online

Veterans will always have the option to check in for an appointment with a staff member. Our staff are honored to check Veterans in for their appointments and to answer their questions about the new patient-check-in application.

How It Works

  1. Scan the QR code or text “check in” to the phone number provided on the mobile check-in poster located in the check-in area.
  2. Select the link sent to you. Enter your last name and the last 4 digits of social security number.
  3. Check in to your appointment. You may be asked to review your contact information, emergency contact, and next-of-kin. If correct, press yes to confirm.

If you answer no to any of the above questions, you must check in with a staff member. Check in for your appointment with the blue “Check in now” button.

No internet connection?
Our staff are happy to check you in for your appointment and to answer any questions. Check-in is the same whether you complete the process with mobile check-in or a staff member. Use mobile check-in on the day of your appointment to avoid potential lines at the check-in desk.

Pre-check-in from anywhere!
After confirming your text appointment reminder, you may receive a link for pre-check-in. Pre-check-in allows you to review your contact information, emergency contact and next-of-kin up to seven days before your appointment. Use pre-check-in for more privacy and to save time at the medical center.

Go to your provider's waiting area.
After you’ve finished mobile check-in, you’re all set. Have a seat and a VA staff member will come get you.

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