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Patient advocates

The patient advocates at VA Northern California health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Kimball Hopson, Chief of Patient Experience

Kimball Hopson

Chief, Patient Experience

VA Northern California health care


The best and fastest way to resolve a complaint, concern, or issue is directly with the person involved. If that does not work, talk with that person's supervisor, or section chief. If the issue remains or you do not feel your complaint has been properly addressed, contact a patient advocate.

Patient advocates gather the facts, speak to everyone involved, and help resolve patient and family complaints. If you are not satisfied with your care or if there are communication issues, a patient advocate can help you.

Patients, families, visitors, and staff may all contact a patient advocate with an issue or concern.

Location Phone, room number Chico VA Clinic 530-879-5009, room 129 Fairfield VA Clinic 707-437-1803, room A102 Mare Island VA Clinic 707-562-8391, room 1015 Martinez VAMC 925-372-2883, A112 McClellan VA Clinic 916-561-7540, room 1C93 Modesto VA Clinic 209-946-3451 Redding/Yreka VA Clinic 530-226-7508, room D-05 Sacramento VAMC 916-843-7034, rooms 1A34 & 1A36 Sierra Foothills VA Clinic 530-889-4946, room 101 Sonora VA Clinic 209-946-3451 Stockton VA Clinic 209-946-3451 Yuba City VA Clinic 530-751-4500, room 147

Care we provide at VA Northern California

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights