Skip to Content
Learn what the PACT Act means for your VA benefits

Retired VA phone number putting Veterans’ information at risk

Image of cyber criminal

The Department of Veterans Affairs established 1-800-MyVA411 (1-800-698-2411) in 2020 to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.

This number is the current VALID number to use:  1-800-MyVA411 (1-800-698-2411)

VA’s previous information number, 1-844-MyVA311, was retired at that time. Since that transition, MyVA311 has been repurposed by a non-federal entity claiming to be a medical equipment provider. Please do not call VA using the MyVA311 number and unintentionally divulge personal information.

Please do not use 1-844-MyVA311 since it is no longer valid

1-800-MyVA411 is the appropriate number to call for information about:

  • COVID-19 updates
  • Health care eligibility and enrollment
  • VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others
  • The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators
  • Directory assistance and technical support for
  • Debt and payment options
See all stories